Remote Transaction Processing Customer Service Representative II RMTA
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Remote Transaction Processing Customer Service Representative II
Hourly rate $20.00 per hour which may be below your states minimum wage. Please take this into consideration when applying
What you get:
- Remote - Work From Home
- Full-time Employment with Benefits day one including paid Holidays.
- Competitive Pay:$20/hr
- Paid Training:Get the training you need to excel.
Requirements:
Must reside in Florida to be considered
- Must be at least 18 years of age or older.
- Must have a High School Diploma orequivalent.
- Must be able to submit to a background check and drug test.
- Must be able to work an 8 hour shift between 7 am- 7pm Mon- Fri.
What you will be doing:
- Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people customer records and knowledge management systems.
- Process required transactions via mainframe or web-based applications.
- May require outbound correspondence from the client to be processed.
- Receives documents from both electronic and hard copy forms for processing.
- Sorts images documents files and archives by form type.
- Identifies documents and their purpose; creating a database of information.
- Classifies documents based on contract requirements.
- Captures information based on client requirements.
- Verifies data from automated data extraction tools.
- Ensures transmission of processed data to the appropriate next level.
- Performs other duties as assigned.
- Maintain a thorough knowledge of the company and client programs policies and technology.
- Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
- Works autonomously within established procedures and practices
People who succeed in this role have:
- Ability to perform analytical and operational processes.
- Strong work ethic.
- Effective and accurate written and verbal communication skills.
- Effective problem-solving skills.
- Can navigate multiple applications and research solutions with ease
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
Remote Roles:
Due to varying state and local minimum wage laws we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result we may be unable to consider applicants from certain states or municipalities at this time. We are currently NOT hiring in the following geographies including but not limited to: States: AK CA HI MA IL MT & NY Metro Areas: MN Minneapolis IL Chicago NY New York City OR - Portland MD - Montgomery County WA - Seattle Washington DC
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $20.00 per hour.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
