Executive plans books and manages all aspects of trips (flights hotels transport activities) for clients or employees ensuring cost-effectiveness policy compliance and smooth logistics while also handling customer service troubleshooting issues negotiating rates and staying updated on travel trends to deliver great experiences. Key duties include itinerary creation vendor coordination budget management and providing detailed travel info.
Key Responsibilities
Booking & Logistics: Arrange flights accommodations ground transport and activities.
Itinerary Management: Develop detailed efficient and cost-effective travel plans.
Customer Service: Act as a main contact assist with inquiries resolve issues (cancellations changes) professionally.
Vendor Management: Negotiate rates with airlines hotels and suppliers to secure best deals.
Policy & Budget: Ensure compliance with company travel policies monitor expenses and manage budgets.
Documentation: Handle visa applications and maintain accurate records of bookings and transactions.
Industry Knowledge: Stay current on travel trends destinations and regulations.
Core Skills & Qualifications
Excellent organizational and communication skills.
Strong problem-solving and attention to detail.
Ability to work under pressure and handle emergencies.
Knowledge of booking systems and travel software.
Relevant degree (Tourism Hospitality) and prior experience often required.
Types of Roles
Corporate Travel Executive: Focuses on company employee travel policies and cost savings.
Sales/Tour Executive: Promotes and sells packages focusing on sales targets and client relationships.