Community Relations Specialist
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are looking for a Community Relations Specialist to foster strong connections between the brand and its audience. This role focuses on building meaningful online and offline communities and strengthening customer engagement.
Key Responsibilities:
- Manage and interact with community members on social media forums and groups
- Address comments messages and queries efficiently
- Promote positive dialogue and enforce community guidelines
- Organize and execute campaigns initiatives and events to engage the community
- Collaborate with marketing and support teams for aligned communication
- Track community sentiment feedback and engagement levels
- Share insights from the community with internal stakeholders
Requirements
- Bachelors degree in Marketing Communications or related field
- 25 years of experience in community engagement social media or customer-focused roles
- Strong verbal and written communication skills
- Familiarity with community platforms and engagement tools
- Professional handling of conflict criticism and sensitive interactions
- Excellent organizational and relationship management skills
Benefits
Performance-linked incentives
Opportunities for learning and career growth
Professional development and advancement
Required Skills:
Key Responsibilities: Develop and execute internal and external communication strategies aligned with business goals Manage corporate messaging brand voice and communication guidelines Handle media relations press releases and public relations activities Oversee internal communications employee updates and leadership messaging Coordinate with marketing HR and leadership teams on communication initiatives Manage crisis communication and reputation management efforts Measure and analyze communication effectiveness and engagement Requirements Bachelors degree in Communications Public Relations Journalism or a related field 510 years of experience in communications PR or corporate communications roles Strong writing editing and storytelling abilities Experience in media relations stakeholder communication and brand messaging Excellent strategic thinking and cross-functional collaboration skills Ability to manage multiple communication initiatives simultaneously
Company Industry
Architecture and Planning / Interior Design
Key Skills
- Customer Service
- CFA
- Ethernet
- Fiber
- Anesthesia
