Team Lead Fraud Screening (mfd)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Your Mission
Every day we work together on tailor-made solutions for large online retailers and marketplaces shaping the payment solutions of tomorrow. Fraud prevention isone of the main levers for protecting ourrevenueandkeeping our merchants checkout running smoothly.
Werelooking for aTeam Lead Fraud Screening (m/f/d) who wants toownthat challenge end-to-end: run a team on the front line make fast calls with data and keep our losses under control while we scale.
The Role
You will lead one of ourFraud Investigationteams in the Risk department and workin close collaboration with the second team lead. Together you own:
Key Responsibilities
Werelooking for aTeam Lead Fraud Screening (m/f/d) who wants toownthat challenge end-to-end: run a team on the front line make fast calls with data and keep our losses under control while we scale.
The Role
You will lead one of ourFraud Investigationteams in the Risk department and workin close collaboration with the second team lead. Together you own:
- Day-to-day fraud operations
- Team performance and quality
- KPI steering and continuous improvement
Key Responsibilities
- Run the floor:Set priorities clear blockers and make sure fraud cases are handledwithahigh levelof quality.
- Hit the numbers:Monitor KPIsand design measures to get us back on track when something drifts.
- Be the fraud owner:Act as the go-to person for all fraudscreeningquestions from internal teams and key customers.
- Grow the team:Coach give feedback and create a culture where peopleare encouraged toshareideasandtakeresponsibility tooptimiseprocesses.
- Upgrade how we work:Challenge and improve processes so they scale with volume instead of breaking under it.
- Connect the dots:Work with Product RiskOpsand external partners to make sure our fraud setup keeps up with our growth.
Thats What You Bring Along
- You have2 years of leadership experience(team lead supervisor or similar). Co-leading teams is a plus not a requirement.
- Youveworked infraud prevention payments risk or e-commerce operationsand are comfortable making decisions with data and judgment.
- Youreorganisedand decisive: you keep multiple topics moving set clear priorities anddontfreeze when things get noisy.
- You lead withclarity and empathy: you set a high bar explain the whyand help people get better.
- You communicate clearly inGerman and English (min. B2)and can align different stakeholders around a decision.
Please note: We are unable to cover travel expenses or sponsor visas. Therefore we are looking for applicants who are already based in or around Berlin.
Equal Opportunities & Diversity
We value our diversity and welcome everyone to our team. Regardless of ethnic and social background religious beliefs worldview gender sexual orientation physical and mental limitations age marital status educational background and nationality. With over 200 employees and 40 different nationalities we take our values seriously. These include ownership growth integrity collaboration customer centricity and inclusion.
About us
We dare to design the future of payments together. Born in the heart of Berlins fintech hub Ratepay has passionately crafted tomorrows payment solutions for over a decade.
Today were proud to be Europes leading white-label Buy Now Pay Later provider trusted by brands like Eurowings ZARA and PUMA.
Our success comes from teamwork openness and continuous improvement. We value shared goals over egos fostering a culture of courage commitment and warmth. Our dedicated team of 200 professionals powers the entire payment value chain - from integration to AI-driven risk management and dunning delivering tailored payment solutions for businesses across Germany Austria Switzerland and beyond.
At Ratepay we never stop improving our products our processes and ourselves.
Ready to transform commerce payments with us
Today were proud to be Europes leading white-label Buy Now Pay Later provider trusted by brands like Eurowings ZARA and PUMA.
Our success comes from teamwork openness and continuous improvement. We value shared goals over egos fostering a culture of courage commitment and warmth. Our dedicated team of 200 professionals powers the entire payment value chain - from integration to AI-driven risk management and dunning delivering tailored payment solutions for businesses across Germany Austria Switzerland and beyond.
At Ratepay we never stop improving our products our processes and ourselves.
Ready to transform commerce payments with us
Key Skills
- Law Enforcement
- ABB
- Marine Biology
- Filing
- Automobile
- AV
About Company
We dare to design the future of payments, together. Born in the heart of Berlin’s fintech hub, Ratepay has passionately crafted tomorrow’s payment solutions for over a decade. Today, we’re proud to be Europe’s leading white-label Buy Now, Pay Later provider, trusted by brands like Eur ... View more
