Guest Relations Host (Front Desk)

We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Host you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.

As aGuest Relations HostatHotel Bel-Air here are just some of the great benefits you will receive:

• Medical/Dental/Vison Benefits
• Pension/401k Plan
• Sick Time
• Vacation Time
• Free Meals on Duty
• Uniform provided with complimentary laundry included
• Exclusive Access to a discount platform featuring 1000s of retailers
• Hotel Benefits:
  • Complimentary stays with breakfast included in all Dorchester Collection hotels stay oncea year at each hotel!
  • 50% off at restaurants withinall ofour Dorchester Collection hotels
    
    
    As a guest Relations Host your compensation will be $33.75

Youlllove what you do and take pride indelighting our guests:

• You willberesponsible forwith creating real connections and spending time getting to know our guests building relationships and institutional knowledgeto ensure ourguests receive nothing but the best experience.
  Youllalsoanticipateguest needs and build rapport with customers andsharingknowledge with the relevant teams. Proactivelyseekingto greet the guests throughout the hotel especiallyupon arriving in the lobby andperformguest rooming. Performing check-in and check-out procedures including reservations and financial transactions and even special occasions.
• Our values of PassionPersonalityRespect WorkingTogetherandCreativityguide useach and aGuest RelationsHostyoullhave the opportunitytobring these to life andcontinue to create our legacy.
  Our hotels are trulyluxuryhotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Hosts are relied upon to report these and work with several other positions to correct.
• Light work standing and walkingfrequentlyfor up to entire work shift. Exerting up to 10 pounds of force occasionally up to 20 or more pounds occasionally exerting a negligible amount of forcefrequently including constantly to reach lift carry push pull grasp manipulate or otherwise move objects i.e. pieces of paperfilesand binders. Frequent use of computer keyboard and computer mouse near and far acuity (vision) hearing of bending squattingtwistingand turning. As a seasonal property long hours during peak periods sometimesrequired.
• Due to the nature of the hospitality industry employeesare required towork varying schedules including weekends and holidays to accommodate the business and demands of the hotel.

The items sharedarethe essence of a day in the life of aGuest Relations Hostbutwellmake sure youare provided with specifics on how we care forour hotel

Youllbring yourunique personalityand passionto the role and the team.
You havea talent forbuilding relationships communication multitasking and being detail oriented
Communicationis what keeps our departments havegreat communicationskills with a strong customer service ethic.
Englishis the primarylanguageused in our this language.