Technical Advertiser Solutions Consultant I

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves live in the moment learn about the world and have fun together. The Companys three core products are Snapchat a visual messaging app that enhances your relationships with friends family and the world; Lens Studio an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses Spectacles.

Were looking for a Technical Advertiser Solutions Consultant I to join Snap Inc! As a member of the Technical Advertiser Solutions team you will perform deep analyses on client campaigns investigate measurement and platform issues and develop creative solutions to client problems. Working from our New York City/Los Angeles office youll collaborate with our Sales teams to drive revenue and performance for advertisers on Snap.

What youll do:

• Perform proactive and reactive analyses for clients in order to increase performance and drive revenue

• Be an expert on Snaps ad platform using data to troubleshoot delivery reporting ad performance and campaign optimization queries

• Build relationships with internal Sales teams as you work together on campaign management strategies and performance improvements based on their advertisers goals

• Provide excellent email and video call support to advertisers agencies and Snap Sales teams on Snaps self-serve ad product suite with clear and timely communication quality deliverables and innovative solutions

• Maintain established QA scores on responses and adhere to operational KPIs

Knowledge Skills & Abilities:

• Data-driven and able to work with large data sets in Excel to solve business problems and providing practical insights via data visualization software (Looker Tableau etc.)

• Ability to work effectively alongside Sales and other XFN teams to solve client issues

• Excellent written verbal and presentation skills with strong interpersonal skills

• Strong attention to detail and organizational skills

• Beginner level knowledge of SQL or similar language
  

Minimum Qualifications:

• Bachelors degree or relevant experience in Marketing Advertising STEM or related field

• 1 years in digital advertising technology or other related field

Preferred Qualifications:

• Able to work independently while also operating as a collaborative team player

• Solid understanding of programmatic ad buying and auction marketplace dynamics

• Ability to explain complex solutions in an easy to understand and engaging manner

• Product expert knowing Snapchats advertising products inside out

• 1 years working in Salesforce Zendesk or similar CRM

• Flexibility to work assigned on-call shifts which may include early mornings late evenings weekends and holidays

If you have a disability or special need that requires accommodation please dont be shy and provide us some information.

Default Together Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster reinforce our values and serve our community customers and partners better through dynamic collaboration. To reflect this we practice a default together approach and expect our team members to work in an office 4 days per week.

At Snap we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race religious creed color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression pregnancy childbirth and breastfeeding age sexual orientation military or veteran status or any other protected classification in accordance with applicable federal state and local laws. EOE including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring where applicable).

Our Benefits: Snap Inc. is its own community so weve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy on your own terms. Our benefits are built around your needs and include paid parental leave comprehensive medical coverage emotional and mental health support programs and compensation packages that let you share in Snaps long-term success!

Compensation

In the United States work locations are assigned a pay zone which determines the salary range for the position. The successful candidates starting pay will be determined based on job-related skills experience qualifications work location and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA WA NYC):

Zone B:

Zone C:

This position is eligible for equity in the form of RSUs.