Spa Manager
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Job Summary
Were looking for a dynamic commercially driven Spa Manager to lead our luxury spa. This is a key leadership role for a hands-on leader who can balance a deep passion for wellness with strong business acumen and a drive to exceed revenue targets.
Role and Responsibilities
As the Spa Manager youll take full ownership of the commercial performance and strategic direction of the spa. Youll lead by example ensuring every aspect from the reception desk and treatment diary to therapist utilisation runs smoothly and profitably.
- Develop and implement revenue strategy that maximises treatment room occupancy and retail performance
- Analyse key business metrics reporting on financial performance and identifying new sales and marketing opportunities
- Lead and inspire your team champion training development and progression cultivating a motivated team that consistently exceeds guest expectations
- Oversee budgeting stock control and payroll efficiency while driving departmental growth
What youll need
- A proven track record in spa or wellness management within a luxury or hotel environment
- Strong commercial and analytical mindset with experience in revenue management forecasting and business planning
- The ability to maximise therapist utilisation and diary efficiency to boost yield and profitability
- Strong leadership and motivational skills
- Relevant professional qualifications - HNC/HND in Beauty Therapy/ VTCT equivalent
- A passion for guest experience ensuring every visit reflects exceptional standards of care and professionalism
- Flexibility to work weekends and peak trading times as needed
Bespoke Benefits Whats in it for you
At Bespoke Hotels our people are our biggest asset. We focus on engagement and individual development working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy motivated and engaged team; so this is at the heart of our culture and of our Be-Attitude values.
We are proud to provide equal opportunities for our team members encouraging inclusive and creative culture providing long-term careers supporting community and assisting in environmental matters.
At Bespoke we ensure meaningful relationships with our colleagues guests and third-party suppliers positively celebrating diversity and inclusion within our teams encouraging collaboration and creativity.
We offer competitive salaries incentives ample scope for personal development and discounted hotel stays for you your family and friends.
Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9500 hotel rooms 8000 employees and 815 million of assets.
We stand today as the UKs Largest Independent Hotel Group owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name and bespoke by nature. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique individualised management style with over 90 management agreements across the UK alongside a further 30 management consultancy services and 100 hotels with sales & marketing services only.
Covid-19 Promise:
We continue to ensure that all of our premises continue to be a Safe place to work stay and visit. The health safety and wellbeing of all of our employees guests and third-party visitors is as always our upmost priority.
Required Experience:
Manager
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
About Us Carnoustie Golf Hotel offers extensive facilities including 95 luxury en suite bedrooms and ten suites with amazing views over the Championship course, the sea and the local town of Carnoustie. Extensive spa and health facilities include a large heated swimming pool, sauna, w ... View more
