Job title:
Consultant Platform & Applications Engineer (ITSM)Job Description:
Consultant Platform & Applications Engineer (Platforms/Integrations/Automations)
Provide Expertise: Offer expert advice on solutioning applications integrations and automations for internal and customer-facing IT systems.
Experience: Have expertise in delivering configurations integrations and automations for enterprise level IT Management Systems.
Design and Implement: Lead the design and implementation of application and system integrations and automations.
Analyse and Align: Conduct complex analysis of business goals aligning technology solutions to enhance business activities.
Maintain Catalogue: Keep a product/service catalogue of standard integration and automation solutions and communicate product lifecycles.
Patch and Upgrade: Perform application patching and release upgrades ensuring system stability and security.
Collaborate: Work closely with various business teams to ensure effective IT service delivery.
Maintain Technical Roadmap: Develop and maintain a technical roadmap for service improvements engaging with vendors for value realisation and compliance.
Develop Automation: Create automation solutions for tasks like self-healing maintenance patching release updates and monitoring.
Work Flexibly: Perform necessary tasks outside of normal working hours for major faults or planned maintenance and as an on-call contact.
Location:
PuneIndiaTime Type:
Full timeContract Type:
PermanentRequired Experience:
Contract
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