Unit Secretary (CNA)

Dignity Health East Valley (Chandler)

Job Title: Unit Secretary

Job Type: Full-time (FTE 0.9 36 hours weekly)

Must be willing to work 2-12h as a HUC and 1 -12h as a CNA

Your experience matters

Dignity Health is operated jointly with Lifepoint Health and Dignity Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Certified Nurse Aide (CNA) joining our team youre embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills compassion and dedication will make a remarkable difference in the lives of those we serve.

What we offer

Fundamental to providing great care is supporting and rewarding our addition to your base compensation this position also offers:

• Comprehensive medical dental and vision plans plus flexible-spending and health- savings accounts
• Competitive paid time off
• Income-protection programs such as life accident critical-injury insurance short-and long-term disability and identity theft coverage
• Tuition reimbursement loan assistance and 401(k) matching
• Employee assistance program including mental physical and financial wellness
• Professional development and growth opportunities

How youll contribute

Provides frontline administrative and receptionist support for the nursing unit. Initiates maintains and closes electronic medical records; manages phones and visitor inquiries; supports communication among patients families physicians and staff; and performs non-clinical patient service tasks to ensure smooth unit operations and excellent customer experience.

Essential Functions

• Greet and assist visitors promptly; provide directions and answer routine questions.
• Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.
• Initiate and follow up on physicians orders as directed by unit procedures.
• Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.
• Facilitate frequent communication with unit personnel physicians ancillary departments patients and families to exchange information.
• Provide non-clinical patient support (e.g. respond to call lights fulfill requests for non-care items accompany patients to appointments assist in the café as assigned).
• Perform other duties as assigned.

Additional Information

Demonstrates professional courteous and helpful service in all interactions. Protects patient privacy and confidentiality in all communications and record handling. Prioritizes multiple tasks in a fast-paced environment and escalates concerns appropriately.

What were looking for Someone detail oriented self-motivated organized clear and concise communications skills

• Education: High school diploma required; two years of college-level education preferred and Completion of a nursing assistant training course.
• License: Current state certification as a Nursing Assistant.
• Experience: Minimum six months of experience in an acute care or long-term care setting preferred.
• Certifications: CPR/BCLS certification required.