Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Support the Business Inclusion Specialist Lead in the administration and implementation of the ACDBE program ensuring compliance with regulatory requirements.
2. Assist with ensuring agreements with prime and sub-concessionaires include required city state and federal terms conditions and provisions.
3. Monitor sub-concessionaire utilization by primes and maintain monthly audit reports.
4. Perform site visits and other program compliance reviews ensuring accuracy and timeliness of payments and effective communication of contract change orders or amendments.
5. Participate in mediations and propose solutions for any conflicts that may arise.
6. Assist with data tracking and compliance reporting.
7. Update Request for Council Action (RCA) documents and maintain approved RCA records in project files for all contracts subject to ACDBE program compliance.
8. Monitor and respond to support tickets and requests from vendors in the Inclusion CLT (B2Gnow) system ensuring the resolution occurs in a timely manner.
9. Assist with the logistical planning and implementation of outreach program awareness and educational events.
10. Provide any additional support as needed.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:

Knowledge of:
The Disadvantaged Business Enterprise Programs Federal Regulations as stated in 49 CFR Part 23.
Must be proficient in Excel Word and other MS Office Programs with the ability to learn new programs quickly. Experience utilizing database programs and ability to access information from the Internet and Intranet.

Skilled in:
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.
Performing a variety of duties often changing from one task to another of a different nature
Performing basic mathematical functions such as addition subtraction multiplication division percentages and ratios
Attention to detail.
Providing excellent customer service
Collaboration and teamwork

Ability to:
Collect and analyze information statistical data.
Understand and carry out oral and written directions.
Accurately organize and maintain paper documents and electronic files.
Maintain the confidentiality of information and professional boundaries.
Communicate clearly and concisely in written and verbal communication.
Collaborate with other teams.

MINIMUM QUALIFICATIONS:
High School diploma or equivalent and 3 year(s) of relevant experience; or 2 Year College degree and 1 year(s) of relevant experience; or Bachelors degree and no year(s) of relevant experience.

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.