Shop Manager Rotterdam De Bijenkorf

Michael Kors Stores California

Job Location:

Rotterdam - Netherlands

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Michael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion.

If you enjoy working in a creative fast-paced environment then we would love to hear from you!

JOB PROFILE

Job Title: Shop Manager Rotterdam De Bijenkorf

Reports to: District Manager

Division: Wholesale Retail Development

SiS SHOP MANAGER

I feel reallyluckyto be surrounded by such a great team. Im not only grateful that theyve helped meachievemygoalsbut also that I can give them a place where they canachievetheirs.

- Michael Kors -

Who You Are:

Youre a results-oriented retail professional who thrives in a dynamic environment. As Shop Manager you lead by examplesupporting your team to deliver exceptional customer experiences both in-store and virtually. You approach challenges with adaptability enthusiasm and a solution-focused mindset fostering a culture where everyone feels valued and empowered to succeed.

What Youll Do:

People

Inspire coach and support the host store team to build a culture of accountability and high performance.

Assist in onboarding and developing new team members ensuring inclusive and effective training.

Provide constructive feedback to help team members grow and succeed.

Uphold brand standards for presentation and professionalism in a respectful and inclusive manner.

Model company values and behaviors using the behavior toolkit to promote a positive workplace culture.

Sales

Meet and exceed Shop in Shop sales goals holding self and the team accountable for the results.
Analyze reports and develop action plans to ensure expectations are met or exceeded.
Track and communicate business results and opportunities driving sales and product knowledge.
Ensure sales and unit goals and all relevant KPIs are in place for MK Ambassadors and communicated effectively.
Demonstrate sales leadership by playing an active role on the selling floor.
Collaborate with the DM and wholesale marketing to identify marketing opportunities to support sales.
Identify and communicate product and inventory needs in a timely manner.
Educate retail partner sales associates on Michael Kors selling experience.
Manage and conduct weekly/monthly business overview and seasonal product training with retail partners sales manager selling specialist and associates.

Service

Lead the team to prioritize inclusive high-quality customer experiences that build loyalty and trust.
Support consistent client communication using all available tools and channels.
Manage the client database to identify opportunities for engagement and growth.
Maintain a visible presence and model elevated service standards.
Empower team members to resolve customer concerns with empathy and autonomy.

Operations

Ensure the shop-in-shop and stockroom are well-maintained organized and accessible.
Partner with retail teams to keep visual graphics current and impactful.
Oversee timely processing of deliveries and stock placement.
Maintain open communication with corporate regional and district teams.
Collaborate on visual merchandising strategies and ensure consistent execution.
Use company communication platforms effectively and follow through on required actions.

Youll Need to Have:

Proven experience in retail and team leadership within a dynamic environment
Comfort with technology and ability to use digital tools to enhance customer experience
Adaptability and resilience in a fast-paced setting with a positive and inclusive attitude
Strong organizational and interpersonal skills with attention to detail
Proficiency in retail metrics KPIs and Microsoft Office
Effective communication skills in English

What We Offer:

Competitive compensation package
Clothing allotment
Employee Wellbeing programme

The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation gender identity religion national origin age military status disability genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at

Required Experience:

Manager

Michael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion.If you enjoy working in a creative fast-paced environment then we would love to hear from you!JOB PROFILEJob Title: Shop Manager Rotterdam De BijenkorfReports to: District Manager Divisi...