Director of Student Success and Disability Services

Recruitment Period: 01/05/2026 - Until Filled

Status: Full-Time 40 hours/week

Salary Information: Annual Minimum Salary-$77200-Annual Maximum Salary-$123500

Hiring Range: $37.11-$48.27

Salary is commensurate with qualifications and experience.

Pacific Northwest University of Health Sciences (PNWU) does not sponsor employment visas. Applicants must be legally authorized to work in the United States at the time of hire and for the duration of their employment with PNWU. Employment eligibility will be verified in accordance with federal law.

Pacific Northwest University of Health Sciences (PNWU) was founded as a 501(c) (3) non-profit medical institution in 2005 aimed at increasing access to health care in medically underserved areas of the Pacific Northwest.

The University currently offers the degrees of Doctor of Osteopathic Medicine Doctor of Physical Therapy Doctor of Dental Medicine Master of Arts in Medical Science and Master of Science in Occupational Therapy enrolling over 550 students annually with plans to develop other programs and/or colleges. Interprofessional education partnerships with other universities adds another 100 students to the population. The campus includes 300 employees with academic programming spread over a five state region.

PNWU is located in Yakima WA a city of approximately 95000 located in the south central part of the state near the eastern slopes of the Cascade Mountains in a major agricultural and outdoor recreation region. It is approximately 140 miles from Seattle 170 miles from Portland and 200 miles from Spokane. The Yakima Valley is a wonderful place to live work and play. For more information visit Summary:

Reporting to the Dean of Students the Director plans manages directs coordinates and delivers academic support services and programs to provide quality educational opportunities for all students and to maximize retention. A significant responsibility is engaging with students with disabilities or suspected disabilities and determining reasonable accommodations in support of student needs and in compliance with federal and state laws and university policies. The Director maintains required records produces appropriate reports and conducts assessments of the effectiveness of student success and disability initiatives including reports to the appropriate federal and state bodies.

The Director supervises one or more Learning Skills Specialists (LSS) and more than sixty (60) student tutors and recitation leaders. Supervision of the Learning Skills Specialist includes providing guidance training and support in planning setting goals implementing student support efforts and assessing effectiveness of those efforts. The Director will oversee the work of student employees including recruitment training and pay meticulous attention to student timecards with reconciliation of hours at the end of each pay period.

Essential Job Functions:

Develops and delivers annual delivery of academic support programs and services. Plans ongoing and annual assessment.

Evaluates disability documentation to determine program eligibility conducts access interviews with students to identify reasonable accommodations/services and works closely with students staff and faculty in an interactive process to ensure appropriate accommodations are in place.

Supervises one or more Learning Skills Specialists.

Develops essential policies around tutoring services/ recitation/student appointments to ensure equity and compliance.

Oversees hiring of student employees with the assistance of the Learning Skills Specialist(s) to ensure sufficient support for all students who need tutoring and recitation sessions.

Manages the student employee budget. Approves time sheets of direct reports and student tutors and recitation leaders in Paylocity and reconciles the budget monthly.

Oversees data collection for analysis assessment and adapting strategies and tactics. Completes and submits reports to appropriate internal and extremal entities.

Evaluates documentation of and arranges modifications for students who are pregnant and/or parenting under Title IX and for religion-based modifications where appropriate.

Performs other related duties as assigned and based on departmental need.

Education:

Required: Masters Degree in Education Higher Education Psychology Counseling or related field

Experience:

Required: 4-6 years

Required: Three (3) years of experience providing academic support

Preferred: Three (3) years in higher education with experience supporting students in high stakes graduate professional programs that will lead to high stakes testing (e.g. licensure examinations)

Preferred: Experience supporting at-risk or non-traditional student populations

Preferred: Experience with learning management or student support tracking systems (e.g. SLATE)

Preferred: Experience with supervision and strategic planning

Desired Skills Knowledge and Abilities:

Skill in effective communication (both written and oral); skill in independent decision making; skill in performing a variety of duties often changing from one task to another of a different nature; skill in problem solving; skill in public speaking; skill in coordinating and monitoring the work of others; skill in supervising others; skill in strategic planning; knowledge of administrative procedures and practices; knowledge of advising and counseling practices; knowledge of customer service principles and practices; knowledge of human resources principles and practices; ability to maintain professional composure in emergent and crisis situations; and ability to apply effective and accurate data entry and typing skills

To ensure full consideration submit:

A letter of introduction outlining background and qualifications for the position

Detailed resume

Contact information for three professional references

The job announcement above is not the full job description but represents the job responsibilities and requirements. A full job description can be provided upon request.

PNWU offers a comprehensive benefits package to eligible employees first of the month following date of hire and competitive salary.

Benefit Package (benefit eligible is at least .5 FTE):

• Health Benefits - Medical Dental Vision Life Insurance
• Paid Time Off
• 403b with Roth Option
• Paid Holidays

For information about life in Yakima visit our PNWU page.

PNWU is a drug-free workplace equal opportunity employer and educational institution. To request this publication in an alternative format or to apply in an alternative format please call Human Resources 509.452.5100.