HR Technician III Employee Services Section

HR Technician I/II

About the Job:Join the Human Resources team at the Colorado Springs Police Department and find meaningful work in public service. This entry-level position provides an opportunity to grow your HR career by doing impactful work in a fast-paced environment. We offer flexible and hybrid work schedules after an initial training period.

Job Posting Statement): This position is subject to budget required furloughs to be implemented in the 2026 calendar year and any furloughs subsequently approved.

Come explore the possibilities a career with the City of Colorado Springs can offer!

• Assist with end-to-end payroll preparation: query and verify time sheets leave requests overtime/shift differentials and supplemental pay.
• Identify and resolve routine payroll discrepancies; escalate complex issues as appropriate; liaison with City Payroll regarding employee time and payroll inquiries/reconciliation.
• Serve as the initial point of contact for employee inquiries related to benefits pay time off policies onboarding and general HR processes.
• Provide clear consistent responses using approved knowledge articles; route/escalate Tier II/III matters to the appropriate HR team member.
• Monitor triage and resolve incoming HR tickets; document actions taken resolutions and follow-up.
• Monitor and respond to the CSPD HR email inbox and main phone line; creating support tickets as necessary.
• Provide first-line high quality customer service to both internal and external customers via phone email and walk-ins. This includes answering the HR employee assistance phone line and email box.
• Welcome employees on their first day and complete new hire paperwork.
• Process various employee data items including employee name changes outside employment memos and college transcripts/degrees and VA On-the-Job training certifications and Personnel Action Forms.
• Respond to records requests from internal and external customers including federal state and local law enforcement agencies regarding prior and current employees.
• Gather and provide documents for CORA and CCJRA requests.
• Track and maintain legal holds.
• Provide support for promotion ceremonies including drafting promotional write-ups with career highlights for promoted employees
• Coordinate the Officer of the Month Awards Program and luncheons distribute Service Awards and coordinate other special awards by outside agencies.
• Maintain personnel files.

• Ability to prioritize and meet deadlines in fast-paced environment
• Experience with Microsoft Word Outlook and Excel
• Proficiency in data entry
• Strong organizational skills
• Knowledge of modern office procedures methods and equipment including computers and supporting software
• Ability to communicate clearly and concisely orally and in writing
• Ability to establish and maintain effective working relationships
• Ability to maintain strict confidentiality
• Ability to work independently
• Ability to provide excellent customer service to all customers

• Equivalent to the completion of the twelfth grade (high school diploma or GED).
• At the Tech I level: One year of full-time professional experience in a related field
• At the Tech II level: Three years of full-time professional experience in a related field.

  
  

  One year of relevant work experience may be substituted for one year of required education (OR) one year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience.

• Excellent communication organization and problem-solving skills.
• Experience involving extensive interaction with people Microsoft Office and HRIS software.
• Knowledge of PeopleSoft and NeoGov.
• Strong attention to detail and data integrity.
• Ability to adapt to changing priorities and be extremely flexible.

• Ability to handle confidential information with discretion.

Please contact CSPD Human Resources ator for any questions about this position.

Pre-employment Requirements: The job offer will be contingent upon successful completion of a polygraph examination fingerprinting extensive background check and other pre-employment assessments.

Applicants that have used marijuana or CBD products within 3 months from the date of their application submissionwill not be eligible for hire. More information about the Colorado Springs Police Departments Marijuana Use Policy can be found here.

Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees unique individual qualities and fosters an inclusive environment where people want to be.

The City of Colorado Springs offers additional compensation depending on the position area of assignment and specific job assignments including shift differential pay differential acting or lead special assignment hazard pay longevity cell phone allowance uniform allowance relocation awards standby call out compensatory time off tuition overtime extra duty incentive holiday premium proficiency and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities knowledge skills and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1 H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

• Please visit theCity of Colorado Springs Careers pageand review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).

• Completing your application in full including the entire work experience section will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

• Applicants may redact information from their resumes certifications transcripts or any other additional application materials that identify the applicants age date of birth or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes you may submit another application prior to the positions closing date and time listed in the job posting. HR will review the last application you submit for a position.

The Citys job classifications including physical demands and descriptions can be found on theColorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

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