KEY RESPONSIBILITIES:
Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Ocean Import Files and reporting (EDD EDU ADU ADD TOV DEV)
- Use the local Ocean Import Dashboard on a daily basis.
- Ensure documents are timely sent and Shipping notices communicated to overseas and customers
- Ensure accurate and timely client and vendors billing.
- Check the settlement report and post recaps or request correction to origin.
- Interact with our customers in arranging their international shipments meeting customer service standards.
- Contribute to maintain good relationships with suppliers (Ocean carriers trucking companies and others involved).
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in Customer SOP
- Meet KPI standards in accordance with the Companys procedures
- Overseas communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Meets company standards of 52 hours training per year per employee.
- Attend training classes when required.
- Complete mandatory training when required.
- Promote compliance in diligently following all company policies and regulations and
- performing the task at hand with outstanding integrity and pride.
- Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
Qualifications :
KNOWLEDGE SKILLS AND BEHAVIOURS:
Knowledge:
- A good understanding of Expeditors Products and Services
- Understanding of ocean documentation process a plus.
- Hazardous Materials certification (preferred).
Skills:
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain
- positive results.
- Pro-active strong organizational skills.
- Good Microsoft Office and computer skills
- Fluent in English and Spanish.
Behaviours:
- Positive and willing to help attitude
Remote Work :
No
Employment Type :
Full-time
KEY RESPONSIBILITIES:Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Ocean Import Files and reporting (EDD EDU ADU ADD TOV DEV)Use the local Ocean Import Dashboard on a daily basis.Ensure documents are timely sent and Ship...
KEY RESPONSIBILITIES:
Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Ocean Import Files and reporting (EDD EDU ADU ADD TOV DEV)
- Use the local Ocean Import Dashboard on a daily basis.
- Ensure documents are timely sent and Shipping notices communicated to overseas and customers
- Ensure accurate and timely client and vendors billing.
- Check the settlement report and post recaps or request correction to origin.
- Interact with our customers in arranging their international shipments meeting customer service standards.
- Contribute to maintain good relationships with suppliers (Ocean carriers trucking companies and others involved).
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in Customer SOP
- Meet KPI standards in accordance with the Companys procedures
- Overseas communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Meets company standards of 52 hours training per year per employee.
- Attend training classes when required.
- Complete mandatory training when required.
- Promote compliance in diligently following all company policies and regulations and
- performing the task at hand with outstanding integrity and pride.
- Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
Qualifications :
KNOWLEDGE SKILLS AND BEHAVIOURS:
Knowledge:
- A good understanding of Expeditors Products and Services
- Understanding of ocean documentation process a plus.
- Hazardous Materials certification (preferred).
Skills:
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain
- positive results.
- Pro-active strong organizational skills.
- Good Microsoft Office and computer skills
- Fluent in English and Spanish.
Behaviours:
- Positive and willing to help attitude
Remote Work :
No
Employment Type :
Full-time
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