Senior Manager Systems Administrator
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
As a member of the Infrastructure Reliability Engineering team You are responsible to manage a team of system engineers who focused on Kubernetes microservices architecture and cloud technologies. As part of this self-driven team you will support critical container Infrastructure and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities perform root cause analysis (RCA) and remediation. Knowledge of production support process including incident/change/problem management call triaging and critical issue resolution procedures.
Essential Functions:
- Infrastructure life cycle management and Production Support of container cloud technologies and orchestration platforms
- Strong technical analytical and troubleshooting skills and possess the ability to explain technical concepts and provide guidance to staff.
- Develop and implement a comprehensive observability strategy to enhance the organizations ability to monitor detect and respond to potential issues proactively.
- Leverage data analytics to identify trends patterns and anomalies in system behavior providing actionable insights for continuous improvement.
- Drive initiatives to enhance IT infrastructure resilience scalability and security.
- Provide strong leadership with a focus on attracting motivating and developing best-in-class talent. Mentor and coach teams to develop future leaders in alignment with company objectives.
- Balance both leading a team and engaging directly with the work needed to accomplish objectives. Assist direct reports with ongoing prioritization and resource allocation to ensure that the crucial business initiatives are delivered.
- Utilize leadership skills problem solving and decision-making skills to facilitate and encourage participation of team members to meet objectives in congruence with approved standards and guidelines.
- Be a leader that continually raises the bar for others.
- Ability to operate in complex highly secure and highly available operations environments and interact with the technology domain experts required to maintain those environments.
- Excellent communication & interpersonal skills. Coaching other members of the support team sharing technical and customer knowledge in a helpful and timely fashion
- Responsible for partnering with the Platform Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines.
- Work closely with geographically distributed teams on technical challenges and process improvements.
- Security Remediation process (vulnerability assessment and patch management)
- Responsible for adherence of established ITIL practice such as Incident Change Problem and Release Management
- Be scheduled On-Call to support the infrastructure and our systems.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications:
8 years of relevant work experience with a Bachelors Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD OR 11 years of relevant work experience.
Preferred Qualifications:
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
Minimum Bachelors degree in Engineering or Computer Science Information Systems or related field
Minimum Eight (8) years of directly related experience.
In-depth knowledge of IT infrastructure observability tools data analytics and incident management processes.
Minimum 5 years of experience in System Administration
At least 5 years in the Container and Cloud (AWS & GCP) with a focus on DevOps and service-based systems engineering.
Minimum 4 years hands-on experience with Kubernetes (on internals architecture of K8s).
Minimum 2 years of experience with AWS /GCP
Minimum 3 years of Scripting experience (Shell Python Ansible Terraform and YAML packages)
Minimum 2 years of experience with Microservices based applications traffic routing (i.e. Istio ServiceMesh)
Experience with configuration management tools (Chef Ansible terraform etc.) is must.
Working with tools surrounding the Kubernetes ecosystem such as helm kubeadm CSI CNI etc. is must.
Experience with CI/CD or GitOps pipeline Architecture (i.e. ArgoCD Code Fresh Jenkins) is must.
Working knowledge of monitoring and logging tools: Prometheus Graphana Fluentbit Netcool Humio
Exposure to AI platforms (OpenAI Claude) or interest in AI-driven automation for Container operations.
Deep understanding of networking concepts
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
