Systems Administrator
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Location:
Baltimore MD This position requires working on-site at our Baltimore office 5 days per week with up to 25% travel to company sites (typically one week per month).
Position Overview:
The Systems Administrator is a key IT professional responsible for the configuration management and maintenance of the organizations computer systems. This role involves ensuring the secure and efficient operation of the companys infrastructure including hardware software and network components. The Systems Administrator will support troubleshooting system performance monitoring and will collaborate with internal teams and third-party vendors to resolve technical issues.
Core Responsibilities:
- Infrastructure Support:
- Resolve Help Desk tickets including troubleshooting software installations hardware replacements and addressing general IT issues from end users. Demonstrate ability to determine if and when escalation is appropriate and route to the appropriate support person or IT manager.
- Maintain and manage network infrastructure (VPN WiFi LAN) ensuring connectivity and stability across all systems.
- Administer databases including storage monitoring and cleanup (e.g. K: drive) system backups and server maintenance.
- Manage Microsoft Azure and Active Directory environments ensuring proper functionality and security.
- Participate in infrastructure migration projects in collaboration with the corporate IT team under the direction of your local manager.
- Oversee implementation of IT Security compliance including antivirus software such as SentinelOne.
- Maintain and support printer services to meet site requirements
- Manage user access and permissions for and additional systems as applicable
- Server Administration:
- Oversee the installation configuration and maintenance of servers to ensure uptime and efficiency.
- End-User Device Management:
- Handle user account setups laptop configuration deployment for onboarding and departures.
- In the event that a device cannot be located or is lost be proactive to find the device by discussing with the employee directly or if applicable their manager (for terminated users) as well as HR.
- Application Support:
- Provide support for internally developed applications including METrak Fabric Scheduling software Sharepoint and other customized applications.
- Act as a liaison with third-party vendors for application enhancements modifications and troubleshooting.
- Other duties as deemed appropriate by management and for which management believes adequate experience exists or for which knowledge can be easily obtained in order to perform such duties.
Employee Standards:
- Support departmental and organizational objectives in a collaborative manner.
- Exhibit a positive enthusiastic and professional attitude at all times.
- Maintain a high standard of customer service with a solution-oriented approach to requests.
- Adhere to manager directives and company policies ensuring timely and accurate completion of tasks.
- Demonstrate professionalism in both appearance and demeanor.
- Be punctual and arrive prepared to perform job duties efficiently.
- Communicate clearly and professionally with both internal and external stakeholders.
- Foster respect and inclusivity in all workplace interactions.
Qualifications :
Required Qualifications:
- Authorization to work in the United States indefinitely without restriction or sponsorship.
- Bachelors degree in Computer Science Information Technology or a related field (preferred).
- Industry certifications such as Microsoft Certified Systems Administrator (MCSA) or CompTIA Network (preferred).
Skills and Requirements:
- Exceptional verbal and written communication skills with the ability to explain technical concepts to non-technical individuals.
- Strong interpersonal skills with the ability to collaborate effectively across teams and departments.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Receptive to constructive feedback and able to integrate guidance into work processes.
- Strong problem-solving skills particularly in high-pressure or challenging situations.
- Attention to detail with the ability to prioritize multiple tasks and meet deadlines.
- Professional appearance and demeanor representing the company in a positive manner.
Physical Demands:
- Ability to sit or stand for extended periods.
- Capacity to lift up to 20 pounds as needed for equipment management and support tasks.
Additional Information :
Compensation:
- Salary: $95k to $110k
Schedule:
- Monday-Friday 8:30am -5:00pm
What we offer:
- Excellent full time benefits including comprehensive medical coverage dental and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eur ... View more
