Senior Product Manager, Intelligent Messaging

San Francisco, CA - USA

Yearly Salary: $ 175000 - 219000

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. Were the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS RCS email and push notifications our AI-powered personalization engine delivers bespoke experiences that drive performance revenue and loyalty through real-time behavioral insights.

Recognized as the#1provider in SMS Marketing by G2 Attentive partners with more than 8000 customers across 70 industries. Leading global brands like Crate and Barrel Urban Outfitters and Carters work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City San Francisco London and Sydney Attentives team has been consistently recognized for its performance and culture. Were proud to be included in Deloittes Fast 500 (four years running!) LinkedIns Top Startups Forbes Cloud 100 (five years running!) and Inc.s Best Workplaces.

About the Role

Personalization has long been marketings holy grail. At Attentive were finally making it real.

In this role you will own and scale AI Journeys Attentives fully automated messaging product transforming shopper intent into high-performing 1:1 personalized consumer experiences. This is a high-impact end-to-end opportunity at the heart of Attentives AI strategy where youll shape how brands adopt automation with confidence and how consumers experience the future of shopping.

What Youll Accomplish

Build trust in fully automated messaging:
Design controls guardrails and workflows that give marketers confidence to adopt AI-driven personalization at scale
Deliver clear visibility metrics and reporting that explain performance outcomes and tradeoffs turning automation from a black box into a trusted system
Translate complex AI decisioning into simple intuitive marketer experiences
Build tight feedback loops with enterprise customers and internal GTM teams to ensure the product solves real-world problems and earns long-term adoption
Drive meaningful performance for shoppers and brands:
Elevate the shopper experience with more intelligent timely and relevant messaging
Partner closely with engineering data science analytics and design to continuously improve results including applying generative AI and machine learning to personalize content and optimize delivery
Extend the product across channels and use cases to unlock more value for customers.

Your Expertise

You measure success by shipped impact. With 4 years of product management experience youve owned products from discovery through scaling and can point to concrete outcomes
You are deeply attuned to your audience with an exceptional ability to translate customer needs into intuitive product experiences
You quickly become the go-to owner for everything you touch obsessed with the details and relentless about results
You thrive in ambiguity rolling up your sleeves and learning by doing
You excel across both sides of the product from backend decision logic and system architecture to the user experience and customer trust it creates
Bonus: Experience building or working closely with ML and/or AI-driven systems
Bonus: Past success unlocking adoption for complex products and/or optimizing consumer journeys

Youll get competitiveperks and benefits from health & wellness to equity to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full time position is $175000 - $219000 annually equity benefits

- Our salary ranges are determined by role level and location

#LI-BH1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each others champions

Champion the Customer - Our success is defined by our customers success

Act Like an Owner- Take responsibility for Attentives success

Learn more about AWAKE Attentives collective of employee resource groups.

If you do not meet all the requirements listed here we still encourage you to apply! No job description is perfect and we may also have another opportunity that closely matches your skills and experience.

At Attentive we know that our Companys strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair inclusive and equitable workplace free from discrimination harassment and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations please let your recruiter know.

Required Experience:

Senior IC