Job Description
Overview
We are seeking a compassionate and professional Bereavement Care Assistant to join our dedicated team. This role is integral to providing a high-quality responsive bereavement service that meets the needs of the bereaved while adhering to the Charter for the Bereaved. You will play a key role in ensuring the dignified and efficient transfer and cremation of human remains as well as supporting ceremony services and memorial activities.
This is a full-time position working Monday to Friday 8:30am to 4:30pm totaling 37 hours per week with a competitive hourly rate of 13.69 per hour.
Responsibilities
As a Bereavement Care Assistant your key responsibilities will include:
- Safely transferring coffins between bereavement sites using the in-house conveyancing vehicle.
- Maintaining the conveyancing vehicle ensuring it is clean refueled and in safe working condition.
- Assisting with ceremony services including preparing ceremony spaces operating digital tribute systems and guiding attendees.
- Conducting communal and witness scatters of cremated remains in designated memorial grounds.
- Supporting the safe operation of the crematory including the handling and processing of cremated remains.
- Performing cleaning duties in ceremony spaces public areas and memorial grounds.
- Carrying out low-level maintenance and groundskeeping tasks as required.
- Providing exceptional customer service to the bereaved funeral directors and other service users.
Qualifications
To be successful in this role you will need:
- A full and clean UK driving licence (Category B).
- At least one year of experience driving a light van (up to 3.5 tonnes).
- The ability to lift up to 50kg and manoeuvre weights of up to 190kg using approved lifting aids.
- Knowledge of the funeral or bereavement trade (desirable).
Personal qualities and attributes essential for this role include:
- Attention to detail and a methodical approach to work.
- The ability to work under pressure and meet tight deadlines.
- Strong teamwork and communication skills.
- A high level of emotional resilience maturity and professionalism.
- A commitment to diversity inclusion and maintaining high standards of conduct.
Day-to-Day
Your typical day will involve:
- Transporting coffins between sites and ensuring the conveyancing vehicle is maintained to a high standard.
- Preparing ceremony spaces and assisting with services including operating tribute systems and managing attendees.
- Handling cremated remains including conducting witness and communal scatters.
- Performing cleaning and maintenance tasks in ceremony spaces public areas and memorial grounds.
- Collaborating with team members to ensure the smooth operation of bereavement services.
Benefits
- Competitive hourly rate of 13.69 per hour.
- Regular working hours: Monday to Friday 8:30am to 4:30pm.
- Opportunity to make a meaningful impact by supporting bereaved families during difficult times.
- Comprehensive training including Manual Handling and First Aid in the Workplace.
- A supportive and inclusive work environment.
- Uniform and PPE provided.
If you are a compassionate detail-oriented individual with a commitment to providing exceptional service we encourage you to apply for this rewarding role. Join us in making a difference in the lives of those we serve.
Apply today to become a valued member of our Bereavement Care team. Ask for Alan Nikola or Anita and also feel free to call for more details.
Required Experience:
Junior IC
Job DescriptionOverviewWe are seeking a compassionate and professional Bereavement Care Assistant to join our dedicated team. This role is integral to providing a high-quality responsive bereavement service that meets the needs of the bereaved while adhering to the Charter for the Bereaved. You will...
Job Description
Overview
We are seeking a compassionate and professional Bereavement Care Assistant to join our dedicated team. This role is integral to providing a high-quality responsive bereavement service that meets the needs of the bereaved while adhering to the Charter for the Bereaved. You will play a key role in ensuring the dignified and efficient transfer and cremation of human remains as well as supporting ceremony services and memorial activities.
This is a full-time position working Monday to Friday 8:30am to 4:30pm totaling 37 hours per week with a competitive hourly rate of 13.69 per hour.
Responsibilities
As a Bereavement Care Assistant your key responsibilities will include:
- Safely transferring coffins between bereavement sites using the in-house conveyancing vehicle.
- Maintaining the conveyancing vehicle ensuring it is clean refueled and in safe working condition.
- Assisting with ceremony services including preparing ceremony spaces operating digital tribute systems and guiding attendees.
- Conducting communal and witness scatters of cremated remains in designated memorial grounds.
- Supporting the safe operation of the crematory including the handling and processing of cremated remains.
- Performing cleaning duties in ceremony spaces public areas and memorial grounds.
- Carrying out low-level maintenance and groundskeeping tasks as required.
- Providing exceptional customer service to the bereaved funeral directors and other service users.
Qualifications
To be successful in this role you will need:
- A full and clean UK driving licence (Category B).
- At least one year of experience driving a light van (up to 3.5 tonnes).
- The ability to lift up to 50kg and manoeuvre weights of up to 190kg using approved lifting aids.
- Knowledge of the funeral or bereavement trade (desirable).
Personal qualities and attributes essential for this role include:
- Attention to detail and a methodical approach to work.
- The ability to work under pressure and meet tight deadlines.
- Strong teamwork and communication skills.
- A high level of emotional resilience maturity and professionalism.
- A commitment to diversity inclusion and maintaining high standards of conduct.
Day-to-Day
Your typical day will involve:
- Transporting coffins between sites and ensuring the conveyancing vehicle is maintained to a high standard.
- Preparing ceremony spaces and assisting with services including operating tribute systems and managing attendees.
- Handling cremated remains including conducting witness and communal scatters.
- Performing cleaning and maintenance tasks in ceremony spaces public areas and memorial grounds.
- Collaborating with team members to ensure the smooth operation of bereavement services.
Benefits
- Competitive hourly rate of 13.69 per hour.
- Regular working hours: Monday to Friday 8:30am to 4:30pm.
- Opportunity to make a meaningful impact by supporting bereaved families during difficult times.
- Comprehensive training including Manual Handling and First Aid in the Workplace.
- A supportive and inclusive work environment.
- Uniform and PPE provided.
If you are a compassionate detail-oriented individual with a commitment to providing exceptional service we encourage you to apply for this rewarding role. Join us in making a difference in the lives of those we serve.
Apply today to become a valued member of our Bereavement Care team. Ask for Alan Nikola or Anita and also feel free to call for more details.
Required Experience:
Junior IC
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