Marketing Customer Support Specialist Lisbon Arabic Speakers
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Marketing Customer Support Specialist
Languages: Arabic (Egypt Jordan UAE) English
Location
Lisbon Portugal
Work Model: On-site
Relocation not provided
Start Dates
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15 January 2026
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29 January 2026
Working Schedule
Initial Phase (12-hour operation):
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Monday to Sunday
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Operating hours: 07:00 19:00
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2 rotating shifts:
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07:00 16:00
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10:00 19:00
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Later Phase (TBC by client):
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24/7 operation Monday to Sunday
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Rotational shifts
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2 rotating days off
Job Overview
We are looking for Arabic & English-speaking Marketing Customer Support Specialists to join an on-site team in Lisbon. The role focuses on supporting clients using digital advertising products managing paid campaigns and delivering high-quality customer support in a fast-paced AdTech environment.
Key Responsibilities
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Support advertisers with paid digital marketing campaigns
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Provide guidance on campaign setup optimization and performance
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Assist clients via inbound/outbound channels
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Troubleshoot issues related to digital advertising tools
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Ensure excellent customer satisfaction and service quality
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Work collaboratively with internal teams to resolve complex cases
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Maintain accurate case documentation in internal systems
Requirements
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Fluent Arabic (Egypt Jordan or UAE) and English
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Mandatory experience in paid campaign management
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Degree in Marketing or a related field
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Proven experience in Digital Marketing
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Experience in a Contact Centre or Service Program within an Advertising Tech company
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Strong familiarity with social media platforms and digital advertising basics
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Excellent customer service and communication skills
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Ability to work independently and as part of a team
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Flexibility to work rotational shifts including weekends
Salary & Benefits
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Base Salary: 985 per month (14 salaries per year)
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Language Allowance: 80 per month (11 months per year)
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Career development in a global digital marketing environment
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Multicultural and dynamic workplace
Additional Information
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On-site role in Lisbon
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No relocation package provided
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Multiple start dates available
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
