Office Support Supervisor 2 (OSS2)

This recruitment will remain open until January 12 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on January 12 2026. It is in the applicants best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Office Support Supervisor 2 position. This role is within the Operations Division and is based out of our Tumwater Office.

We are an employer of choice! Heres why:

About the Position

The Washington State Office of the Insurance Commissioner (OIC) protects consumers the public interest and Washingtons economy through fair and efficient regulation of the insurance industry. Our work matters and so do the people who do it. We are committed to providing timely accurate and respectful service to everyone who interacts with our agencywhether they are members of the public industry representatives or fellow staff.

Within OIC the Operations Division and its Office Support Unit(OSU) are at the center of that service mission. OSU is the agencys front door and a fast-paced highly interactive team that handles a wide variety of work each day. This is an in-office environment where strong communication attention to detail and the ability to multitask are essential. The Office Support Supervisor works closely with a small team leading by example and jumping in when needed to ensure customers receive outstanding service and work is completed accurately and on time.

Were looking for someone who enjoys variety values teamwork and takes pride in delivering excellent customer service. This role is ideal for a hands-on leaderwhether youre newer to supervision or ready to growwho wants to coach and support a small team while staying engaged in the day-to-day work. If you like being busy collaborating across an organization and making a real difference in how an agency serves the public we encourage you to apply.

This recruitment may be used to establish a qualified pool of candidates for Office Support Supervisor 2 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $3925 - $5271

Benefits & Perks

The duties of the position include but are not limited to:

To read more about this position and view all duties clickhereto request a position description.

Required Qualifications:

• High school graduation or equivalent.
• Three (3) years of full-time equivalent clerical and/or customer service experience including one (1) year of experience in a lead supervisory mentoring or training capacity including assigning checking or supporting the work of others.
• Basic skill level in Microsoft Office products (Word Excel and Outlook).
• Ability to type 40 words per minute.

*An associates degree or higher in a relevant field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States candidates must provide a credential evaluation report.

Preferred/Desired Qualifications:

Ready to join us

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

• State law (RCW 48.02.0905) prohibits employees of the OIC from having any interest directly or indirectly in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency you agree to abide by this state law.
• Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
• If claiming veteran status please send your DD 214 to with OSS22026-00030 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
• The Office of Insurance Commissioner is an equal opportunity employer does not discriminate on the basis of age sex marital status sexual orientation race creed color national origin honorably discharged veteran or military status or the presence of any sensory mental or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at . Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or .
• If you are having technical difficulties creating accessing (log in password or email issues) or completing your application (error messages) please call toll-free at .
• Contact us: For inquiries about this position please contact us at .