Channel Development Head
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Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
TheChannelDevelopmentHeadis responsible fordriving the growth and development of bancassurance channels. Thisrolewillleadstrategic initiatives to strengthenexisting and newdistribution channels foster partnerships and implement digital innovations.Theincumbentwill work closely with internal teams and external partners tooptimizecustomer touchpoints elevatecustomerexperience andachieve businessobjectives.
Position Responsibilities:
Strategic Planning and Execution:
- Formulate and drive the execution of strategic plans aimed at expanding andoptimizingbancassurance channels.
- Identifyand develop newleadsopportunities toincrease penetration.
Channel and Partnership Development:
- Strengthen existing relationships with bank partners and seek new collaborations to enhance distribution efficiency.
- Work with partners to co-create solutions that meet both customer needs and businessobjectives.
Digital Innovation and Transformation:
- Lead the adoption of digital technologies to enhancesales andcustomer engagementtostreamline channel operations.
- Oversee the development of digital platforms that improve customer interaction and service delivery.
Customer Experience Enhancement:
- Collaborate with internal teams to design and implement initiatives that improve customer touchpoints and satisfaction.
- Analyze customer feedback and market trends to inform continuous improvement efforts.
Performance Monitoring and Reporting:
- Establish metrics and KPIs for assessing the performance of bancassurance channels.
- Regularly review and report on progress against business development goals.
Team Leadership and Development:
- Manage andguideDigitalEnablement teamto achieve strategicand businessobjectives.
- Foster a culture of innovation collaboration and excellence within the team.
Required Qualifications:
Bachelors Degree Holderwithmore than 10yearsofrelevant experiencepreferably in insurance banking and / or fintech.
BusinessDevelopment andProjectmanagement experience preferablywithchanneldigital and technology initiatives
Human Centered Design (HCD) and Agile experiencewould be an advantage
Bancassuranceindustry experience is preferred but not
Data drivenin making decisions and crafting strategies to rollout digital initiatives
Must havevery strongwritten verbal and presentation communication skills
Preferred Qualifications:
- Strategic Thinking:Ability to develop and implement long-term strategies that align with businessobjectives.
- Leadership and Management:Strong leadership skills with experience in managing and developing high-performing teams.
- Relationship Building:Excellent skills in building andmaintainingpartnerships and stakeholder relationships.
- Digital Literacy:Proficiencyinleveragingdigital tools and platforms to drive business innovation and efficiency.
- Analytical Skills:Strong analytical and problem-solving skills to interpret market data and customer feedback.
- Communication and Influence:Excellent verbal and written communication skills with the ability to influence and negotiate effectively.
- Customer Focus:Deep understanding of customer needs and a commitment to improvingthe customerand userexperience.
- Financial Acumen:Strong understanding of financial metrics and the ability to drive revenue growth.
- Adaptability:Ability to thrive in a fast-paced environment and adapt to changing business needs.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Key Skills
- Core Java
- Hp Unix
- Access Control System
- CFA
- Cement
- Asic
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
