Canon U.S.A. Melville NY is currently seeking a Business Support Assistant IV (Assistant Business Support IV). The Business Support Assistant IV will be responsible for advanced order processing of internal domestic and export transactions impacting revenue recognition within a shared service operation spanning multiple sales channels. This position primary role will allow the ideal candidate to utilize their Bilingual skills (Spanish/English) in support of our Latin Order Operations in a team environment.
This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Your Impact
Works closely and collaborates with Sales Contract Administration Sales Support and Business Planning to promptly resolve issues related to chargebacks and overall order processing. By integrating various operational functions this position ensures maximum efficiency and effectiveness across processes.
- Verifies available inventory product pricing and enters order adjustments into the system along with other charges in a timely manner - Checks for back orders and partial shipments - Assists clients with inquiries resolves problems and complaints - Ensures follow up on the order processing cycle - Reviews the status of orders by checking sales reports daily reservations shipping deadlines monthly closings daily emissions and allocations - Requests special shipping instructions if necessary to ensure immediate emissions/delivery and coordinating with the Logistics Department - Coordinates with Account Executives as to the status requirements conditions funds verification and credit limits of distributors
About You: The Skills & Expertise You Bring
- HS Diploma GED or equivalent experience required plus 4 to 6 years of related experience - Bilingual Spanish is preferred - MS Office experience - Communication skills is required
We are providing the anticipated salary range for this role: $27.88 - $41.75 hourly
Company Overview
About our Company - Canon U.S.A. Inc. is a leading provider of consumer business-to-business and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue its parent company Canon Inc. as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#PM19 #LI-AV1 #LI-HYBRID #ID22
Required Experience:
Junior IC
About the RoleCanon U.S.A. Melville NY is currently seeking a Business Support Assistant IV (Assistant Business Support IV). The Business Support Assistant IV will be responsible for advanced order processing of internal domestic and export transactions impacting revenue recognition within a shared...
About the Role
Canon U.S.A. Melville NY is currently seeking a Business Support Assistant IV (Assistant Business Support IV). The Business Support Assistant IV will be responsible for advanced order processing of internal domestic and export transactions impacting revenue recognition within a shared service operation spanning multiple sales channels. This position primary role will allow the ideal candidate to utilize their Bilingual skills (Spanish/English) in support of our Latin Order Operations in a team environment.
This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Your Impact
Works closely and collaborates with Sales Contract Administration Sales Support and Business Planning to promptly resolve issues related to chargebacks and overall order processing. By integrating various operational functions this position ensures maximum efficiency and effectiveness across processes.
- Verifies available inventory product pricing and enters order adjustments into the system along with other charges in a timely manner - Checks for back orders and partial shipments - Assists clients with inquiries resolves problems and complaints - Ensures follow up on the order processing cycle - Reviews the status of orders by checking sales reports daily reservations shipping deadlines monthly closings daily emissions and allocations - Requests special shipping instructions if necessary to ensure immediate emissions/delivery and coordinating with the Logistics Department - Coordinates with Account Executives as to the status requirements conditions funds verification and credit limits of distributors
About You: The Skills & Expertise You Bring
- HS Diploma GED or equivalent experience required plus 4 to 6 years of related experience - Bilingual Spanish is preferred - MS Office experience - Communication skills is required
We are providing the anticipated salary range for this role: $27.88 - $41.75 hourly
Company Overview
About our Company - Canon U.S.A. Inc. is a leading provider of consumer business-to-business and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue its parent company Canon Inc. as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.