PEMA PS3 A4 SC3
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Job Location:
Harrisburg, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Please see the complete description.
Provide workstation laptop and Mac support; including deployment configuration and troubleshooting.
This requisition requires only a virtual interview via Teams with video-enabled.
Client would prefer candidates local to the Harrisburg PA Area.
This requisitions current PO is funded through 6/30/26 so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/26-6/30/27.
Start date for this position is as soon as possible.
Questions
Provide workstation laptop and Mac support; including deployment configuration and troubleshooting.
This requisition requires only a virtual interview via Teams with video-enabled.
Client would prefer candidates local to the Harrisburg PA Area.
This requisitions current PO is funded through 6/30/26 so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/26-6/30/27.
Start date for this position is as soon as possible.
All security health and safety requirements of the PEMA facility must be met by the candidate.
Essential Responsibilities
Keep all support tickets up to date and well documented
Monitor and report on PC issues escalate issues; work with other teams including SCCM Active Directory Security and the IT Service Desk.
Required/Desired Skills| Skill | Required /Desired | Amount of exp required in years | Candidate Experience |
|---|---|---|---|
| Deploying PCs and providing support to end users in a large enterprise environment (1000 PCs ). | Required | 3 | |
| Develop test maintain PC images. | Required | 3 | |
| Experience supporting PCs in a large domain environment. | Required | 3 | |
| Install and configure PC hardware and peripherals. | Required | 3 | |
| Repair PCs by replacing hard drives motherboards memory etc. | Required | 3 | |
| Experience with security disk encryption and anti-virus products on Microsoft Windows PCs laptops and Apple OSx MACs. | Required | 3 | |
| Knowledge of Active Directory and experience troubleshooting GPOs and name resolution. | Required | 3 | |
| Experience with managing profiles and certificates on Microsoft Windows PCs laptops and Apple OSx MACs. | Required | 3 | |
| Experience supporting Microsoft Windows PCs laptops and Apple OSx MACs using remote tools (SCCM remote RDP ARD) | Required | 2 | |
| Application Support for MS Office 3NA on Microsoft Windows PCs laptops and Apple OSx MACs. | Required | 2 | |
| Experience integrating Macintosh systems into an Active Directory Domain environment. | Required | 1 | |
| Scripting with VBS and PowerShell | Highly desired | 2 | |
| Configuration Management Console queries and reporting. | Highly desired | 2 | |
| SCCM OSD Task Sequences thorough understanding of their implementation and how to create and optimize. | Highly desired | 2 | |
| Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT). | Highly desired | 2 | |
| Microsoft Certification. | Highly desired | 2 | |
| Able to communicate in a clear manner. | Desired | 0 | |
| Change oriented improve processes and confront difficult circumstances in creative ways. | Desired | 0 | |
| Demonstrated customer focus; building strong customer relationships. | Desired | 0 | |
| Effectively evaluate information to make correct decisions. | Desired | 0 | |
| Strong problem solving skills able to narrow scope of problems eliminate irrelevant information. | Desired | 0 | |
| Strong team player collaborate with others be open to other ways of doing things. | Desired | 0 | |
| Interested in emerging technologies demonstrated through training and attending technical events. | Desired | 0 |
| No. | Question | Answer |
|---|---|---|
| Question2 | Client would prefer candidates local to the Harrisburg PA Area. Do you understand | |
| Question3 | If you elect to please provide your candidates e-mail address and phone number under Summary of Qualifications (seen in the Details tab). This should never be in the resume. Did you do that | |
| Question4 | Resume wise please do not include filler material (e.g. describing a companys core capabilities/description). Please only include relevant info (e.g. what was done at the job/project). Is this reflected in the resume | |
| Question5 | The work hours for this position will be 8 AM 4 PM with an half hour working lunch. (FYI the actual work times may be subject to change by no more than an half hour before or after). Work is 100% at the PEMA Building. Is this understood | |
| Question6 | Inaccurate responses to the skills above will result in your company being omitted from future PEMA requisitions. The skills (and applicable experience) must also be explicitly referenced in the candidate resume. Have you confirmed that the responses to the skills above are accurate and reflect the actual experience the candidate possesses | |
| Question7 | Do you understand and will abide by the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors The consequences of this occurring can and will result in repercussions to you the prime vendor regardless if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor and make them ineligible for rehire in the program. |
