Optus is an Australian telecommunications company delivering more than 11 million services to our customers every day across mobilebroadbandand digital solutions.
Are you a powerhouse of leadership with a flair for retail Do you thrive in a dynamic vibrant environment
Wereon the lookout for a conscientiousAssistant Store Managerto join our teamtohelp us create lasting customer experiences.
You are the heartbeat of our Optus store. Together with the Store Manageryoullorchestrate a symphony of excellenceamplifyingcustomer delight and fuelling a performance surge in your team.
Your day to day...
Squad Goals:Lead coach mentor developandinspire a team ofamazingindividuals empowering them to shine like the stars they are.
Retail Expert:Maestro behind our day-to-day operations ensuring our store is always on point welcoming and bursting with positive energy.
Champion of Charm:Resolve customer enquiries with patience and a sprinkle of magic let them leave with a lasting smile.
Training and Development:Assist with onboarding new team members by providing them with the toolsandknowledge they need to surprise & delight our customers.
What makes you a Galactic fit
You are well versed in the retail environmentandcarry the best in innovative practices in your bag of tricks.
Customer serviceisntjust a job;itsan art form thatyouvemastered.
A problem-solving pro with an innate ability to make thoughtfulandwell-informed decisions.
Results-drivenandcharismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves.
Whatsin it for you
Competitiveremunerationand employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
Embrace what matters most with a paid Connected Day each year to focus on culture family health community orwhateversimportant to you.
We support growing families with inclusive paid parental leave (up to 14 weeks for primary caregiver).
Direct your own development and build future-ready skills with Optus Us industry-focused micro-credentials developed with La Trobe and Macquarie Universities.
Build meaningful connections through employee-led networks and diversity initiativesincludingCulture Connect Elevate Women Disability NetworkandExpress Yourself (LGBTQIA).
Put your wellbeing first with free access to counselling and support services 24/7 in-person by phone SMS or video.
Flexible working arrangements talk to us about how this role can be flexible for you.
Intrigued - butperhaps youdontalign to 100% of the role requirementsThatsOK we strongly encourage you to apply we all have growth & development opportunities.
At Optus we are strengthened by others and that means valuing diversity and saying yesto embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers including individuals from diverse gender cultural and linguistic backgroundsindividuals with a disability individuals identifying as being part of the LGBTQIA community individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.
If you require any adjustments or accessibility support toparticipatefairly and equitably in the recruitment process please emailor calland we will be in touch.
For more information on Diversity Inclusion & Belonging at Optus please visit Experience:
Manager
The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.