About Springer Nature Group
Springer Nature opens the doors to discovery for researchers educators clinicians and other professionals. Every day around the globe our imprints books journals platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today more than ever we see it as our responsibility to ensure that fundamental knowledge can be found verified understood and used by our communities enabling them to improve outcomes make progress and benefit the generations that follow. Visit and follow @SpringerNature / @SpringerNatureGroup
About the Brand
Macmillan Education provides world-class content in the most relevant engaging and flexible formats to support students teachers and institutions in lifelong learning. Visit and follow @MacmillanEducation / @MacmillanELT
Short Summary of the Division
As part of the Publishing Operations function the Delivery team is responsible forensuring the high-quality on-time and within budget delivery of print and digitalcomponents and materials for our ELT courses working from final/developed contentto handover of final files and go live. Working in close collaboration with crossfunctional teams they implement Delivery best practices workflows tools andtemplates to maximise the efficiency and effectiveness of the publishing process. Theteam is also involved in product development and post-publication maintenance and iscritical to the success of our projects.
Role Responsibilities
Project work:
Work across assigned number of projects and components (from sample materials to sign off and project closure)
Track all relevant tasks assigned to you closely across your project schedules anticipating and mitigating any risks or delays and keeping the Project Manager and wider team fully updated on work in progress
Manage the Delivery workflow from approved content through to publication/go live (including manuscript preparation editing and finalising artwork briefs and audio scripts participating in copy-editing and proofreading (as required))
Work with Publishing to create and maintain acceptance criteria (for packagers on packaged projects) approvals forms style sheets page plans media logs archive handover documents and authoring templates mapping documents and other key editorial documentation
Coordinate proof circulations and digital releases collating feedback and managing queries
Provide course marketing material as required
Participate in post-publication evaluation meetings to inform improvements in process
Ensure best practice is followed at all times acting as an advocate for Delivery best practice and suggesting improvements as necessary
Project set up: Review and feed back to Project Managers for Delivery tasks on project schedules as part of the team-wide schedule validation process.
Financial management:
Support the preparation of Delivery budgets by providing cost estimates for Delivery tasks on assigned components and assets at project approval stages
Monitor and track the Delivery budget for your assigned components and assets alerting the Project Manager and Editorial Manager to any concerns/risks of overspend and raise Change Requests in a timely manner as required
Provide Delivery spend figures on your assigned components and assets as required
Freelance and supplier management:
Engage brief and proactively manage Delivery team suppliers according to the needs of the project (including reviews of supplier/freelancer work for quality control purposes)
Follow supplier engagement best practice and policy (including the use of preferred suppliers and rates where available as well as following all contracting and PO guidelines)
Ensure contracts and POs are prepared and circulated for approval in a timely manner
Identify onboarding requirements and facilitate required systems set up (following agreed guidelines and workflow) and training
Ensure all tasks are completed to brief alerting the project team of any issues working to mitigate as required. Escalate issues as appropriate
Actively look for and suggest ways to utilise suppliers to mitigate resource issues on your projects
Internal systems and processes:
Share knowledge and experience with the wider Delivery team via team meetings
Actively look for and suggest ways to improve workflows project development and delivery to promote continuous improvement
Validate and feed into department and business-wide process systems and workflow initiatives on behalf of Delivery as requested
Ensure Delivery team data on company systems is accurate and all required detail and documents are uploaded in a timely fashion
Market awareness and training: Understand Macmillan Educations publishing strategy and the companys business goals Keep up to date on ELT and general publishing issues particularly ELT/EFL in an international context As requested work with the Delivery management team on developing/delivering training and support and participate in training.
Additional tasks: Complete additional tasks as defined and agreed with your line manager and Delivery management team
Experience Skills & Qualifications:
Essential
Educated to degree level or equivalent combination of education and experience.
A genuine interest in ELT/language learning (a recognised ELT/EFL qualification and/or teaching experience would be an advantage).
Experience of working on large-scale print and digital publishing projects and simultaneously managing multiple components and assets through delivery.
Experience of line management or acting as a team leader/mentor is an advantage including setting and managing team objectives and priorities.
Experience of working across multiple regions in cross functional project teams.
Strong organisational and editorial skills an eye for detail and commitment to accuracy.
Commercial and financial awareness able to track budgets.
Excellent business written and oral communication in English.
Desirable
Competent with widely-used office applications as well as experience of content management systems (CMS).
Ability to manage a varied and demanding workload.
Ability to deal with and resolve ambiguity
Able to work independently as well as part of a team.
Experience of supplier/freelancer management.
A positive attitude and commitment to the aims of the department.
At Springer Nature we value the diversity of our teams and work to build an inclusive culture where people are treated fairly and can bring their differences to
At Springer Nature our mission is to be part of progress and that begins with inclusion: of people perspectives and ideas. We believe that diverse perspectives drive progress and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability neurodivergence or a chronic condition please contact us at so we can make all necessary accommodations.
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