Inside Sales Customer Service Representative
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Job Location:
Abilene, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
McCarty Equipment a SunSource company is a highly recognized value-added distributer and fabricator of hose. With 17 locations across North America we provide a wide range of hose valves gaskets fittings and tools. We have the capability to provide support for all your industrial and MRO needs with a vast array of tools hand tools fasteners consumables and a factory authorized tool repair facility. Check us out!
The Inside Sales/ Customer Service Representative will maintain accounts and conduct day to day activities resolve conflict and ensure customer satisfaction. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom non-standard value added solutions; enter all sales orders and purchase orders into the operating system; and set up part numbers and manage contract files.
Essential Functions
- Sell industrial hose gasket and piping products and maintain customer accounts
- Take orders on the phone and over the internet
- Enter orders and product quotes into the computer system
- Emphasize salable features quotes prices and credit terms and prepares sales orders for orders obtained
- Estimate delivery dates based on knowledge of production and delivery schedules and inventory
- Prepares reports of business transactions in company database
- Works with account managers to keep account activities up to date
- Investigates and resolves customer problems with deliveries
- This position is onsite and does not offer a remote work arrangement
Required Education and Experience
- High school diploma or equivalent
- Associates degree or higher is preferred
- Must possess good working knowledge of engineering principals solid modeling welding and fabrication.
- Must be able to successfully function in a fast paced high volume environment utilizing Microsoft Office tools such as Word Excel Solid works etc.
- Knowledge of industrial hose gasket and piping required
Equal Opportunity Employer including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process please contactemailprotectedto request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please clickherefor additional information. (For Illinois E-Verify information clickhereaquí).
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Unclear Seniority
Key Skills
- Abinitio
- Hospital management
- Agriculture
- Cost Control
- Employee Benefits
- Data Analysis
About Company
As one of North America's leading distributors for mobile and industrial applications, our solutions-based approach supports OEM & MRO customers with their needs in fluid power, fluid process, fluid conveyance, industrial supplies, and service & repair capabilities.
