Clinic Administrator Student Health Services

STUDENT HEALTH SERVICES TE RATOKA HAUORA ĀKOKA

Our team Mō te tīma

Student Health Services (SHS) provide a full range of primary health care services for students at the University of Otago. We have an experienced team of 65 full and part-time staff including GPs Nurses Mental Health and Wellbeing and Administration staff who provide approximately 45000 appointments per annum. The large and diverse health team and the distinctive campus provide a stimulating and challenging multidisciplinary work environment.

Student Health Services is committed to equity and diversity and seeks to provide an accessible respectful and welcoming environment in which all students and staff receive the individual support and resources they need. SHS promotes and upholds equity in its processes and values the individual differences that enrich its community. We are recognised as a Rainbow Tick certified employer and a Foundation certified and Cornerstone accredited practice which means we meet a standard of inclusivity and manaakitanga for our staff and students and we are committed to continuous improvement.

The role Te mahi

As a Clinic Administrator you will provide effective and efficient administrative support to staff students and patients for our Student Health Services.

A strong customer service focus and confidentiality are critical to success in this role.

Some key tasks include:
Providing reception services.
Patient registration and updating information.
Booking appointments for students and clinicians.
Processing referrals.
Assisting clinicians with reporting.
Utilising computer systems and billing.
Undertaking external agency processes such as ACC claims registration processing and management.
Confidential management of patient records.

Your skills and experience Kā pūkeka me kā wheako

Previous experience working in a busy complex working environment that requires a high level of discretion sensitivity accuracy and interpersonal interaction.
Previous experience working in the health sector and in particular a medical practice would be highly advantageous (but not necessary) as would knowledge of patient management systems (Medtech Evolution or similar).
Capable of managing multiple priorities with a strong sense of urgency.
Demonstrate well-developed computing skills and proven competency with a range of software applications.
Work proactively and supportively within a team to create a positive culture.
Commitment and ability to work in a multi-disciplinary team.

Further details Pūroko

This is a permanent full-time (37.5 hours) vacancy located in Ōtepoti Dunedin. Hours of work are Monday to Friday 9:00am to 5:30pm.

The appointment range for this role is $63508 to $68185 per annum. Top of the range is $73640.

You must have the right to live and work in New Zealand to apply for this role.

The University of Otagos aspires to be a Te Tiriti-led university that is committed to partnership with mana whenua and upholding Te Tiriti o Waitangi.

Further details about our awesome Employee Benefits can be found here.

The University is committed to meeting its obligations under the Childrens Act 2014. Candidates who successfully make the final stages of the recruitment process will be required to undergo a safety check.

For further information or to discuss the role in confidence please contact Brylee Saunders via the contact details below.

Application Tono

To submit your application (including CV and cover letter) please click the apply button below. Applications quoting reference numberwill close on Tuesday 20 January 2026.

Applications may be reviewed as they are received and candidates may be asked to interview immediately. The University reserves the right to close this vacancy at any time.
Additional Information

Contact: Brylee Saunders

Position details: Job Description

Further Information: Department Website

Create an email with a link to this vacancy: Create email

Location: About Dunedin