General Manager Leaf Home Bath

About Leaf Home

At Leaf Home we are powered by people on a single mission to make homeownership easy. Weve crafted a team of the very best to ensure we make a difference by winning every addition to serving our customers Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Womens Committee Diversity & Inclusion Committee and VetConnect we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.

Why Leaf Home

• We Win Being driven every day to win is who we are
• People Powered Recognized as a top Ohio and U.S. workplace by Great Place to Work Energage and more
• Family Feel with Enterprise-Level Resources You are important to us and weve built a culture youll love
• Support Inclusion sustainability and reliability surround everything we do
• Personal Growth Dedicated to providing resources and encouragement for employee growth
• Mobility Locations throughout the U.S. and Canada with continued expansion

Position Summary

The Bath General Manager is responsible for leading the business unit focused on bath remodeling services. This role drives revenue growth ensures operational excellence and oversees sales installation customer experience and profitability. The Bath General Manager manages cross-functional teams (Sales Operations/Installation and Service) implements strategic initiatives to grow market share and maintains high quality and customer satisfaction standards in line with the companys brand and warranty commitments.

Essential Duties and Responsibilities

• Own full P&L responsibility for the bath remodeling business including revenue growth margin performance and cost control.
• Lead and develop Sales Operations Installation and Service teams ensuring alignment accountability and high performance.
• Execute and optimize sales strategy including lead conversion pricing discipline and sales coaching to consistently exceed targets.
• Oversee field operations and installation quality ensuring projects are completed safely on time and in compliance with warranty and industry standards.
• Champion an exceptional end-to-end customer experience from initial consultation through project completion and post-install service.
• Implement scalable operational processes for scheduling capacity planning inventory management and labor efficiency.
• Analyze market trends performance metrics and customer feedback to identify growth and improvement opportunities.
• Ensure strict adherence to safety regulatory and compliance requirements across all bath operations.
• Partner cross-functionally with Marketing Finance HR and Leadership to support strategic initiatives and expansion.
• Build and sustain a performance-driven culture focused on quality accountability and continuous improvement.

Required Education and Experience

Education

• Bachelors degree preferred or an equivalent combination of education training and experience.

Experience

• 12 years of progressive leadership experience in construction home services or bath remodeling services.
• An additional 3 years of relevant experience may substitute for formal education.

Core Competencies

• Proven track record leading multi-functional teams and exceeding revenue targets.
• Strong operational analytical and financial acumen including P&L responsibility.
• Excellent communication customer service and organizational skills.
• Ability to travel within the assigned territory as needed.
• Proficiency with Microsoft Office Suite.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g. H1B).

Preferred Knowledge Skills Abilities or Certifications

• Experience in bath remodeling or related home improvement services.
• Prior business unit leadership or P&L management experience.
• Familiarity with CRM systems and field operations or scheduling software.
• Demonstrated commitment to safety quality and customer satisfaction.

Travel Requirements

• Up to 25% U.S. and/or Canadian travel required.

Overtime / Additional Hours Requirements

• Additional and non-standard hours may be required (exempt position).

Physical Requirements

Work Environment

• Combination of office field and driving environments.

Are We Your Company

Focused on GrowthLeaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada our diverse team spans marketing sales installation and service. We are committed to employee growth through:

• Innovating Always Providing cutting-edge solutions for employees and customers
• Partnering with Our Customers Building trusted relationships at the core of everything we do
• Empowering Employees Creating opportunities for growth and success in a supportive environment
• Supporting Our Communities Giving back to the places our customers and employees call home

What We Offer

• Industry-leading compensation package
• Competetive medical dental and vision benefits after 60 days
• Retirement savings plan with company match
• Paid parental leave and generous paid time off programs
• On-campus fitness programs and meal delivery services
• Comprehensive health wellbeing financial wellness and childcare benefits
• Opportunities for growth and advancement

Additional Perks

• Employee assistance program with 24/7 legal financial and counseling support
• Employee discount marketplace with thousands of savings options
• Gym membership reimbursement
• Employee resource groups including VetConnect and the Womens Committee

Awards and Recognition

Leaf Home has been recognized as a top workplace by The Plain Dealer is a multi-year recipient of Top Workplaces USA by Energage and is Great Place to Work Certified. Additional recognitions include:

• Remodeling 550 list placements
• Qualified Remodeler Top 500 rankings
• Smart Culture Awards for employee-focused culture
• Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

For a full list of awards visit and Equal Opportunity

Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race color ancestry national origin gender identity or expression sexual orientation marital status religion age genetic information veteran status or disability in accordance with applicable law.

Required Experience:

Director