Night Auditor | Naumi Hotel Wellington

Naumi Hotels

Not Interested
Bookmark
Report This Job

profile Job Location:

Wellington - New Zealand

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Are you passionate about providing exceptional service and creating unforgettable guest experiences We have a great opportunity as a Night Auditor for an enthusiastic team player to support our front office team at our luxury property in Wellington.

Reporting to the Front Office Manager your primary responsibility will be to oversee the smooth operation of the Front Office department and all outlets within the hotel during the night shift while also closing the books for the day producing reports and setting up the morning teams for success.

Naumi Wellington consists of two hotels in one vibrant location in the heart of Cuba Street. Naumi Studio Wellington is an iconic heritage landmark with 116 rooms while Naumi Hotels Wellington boasts 62 spacious suites. Together they are a visual feast for the senses complemented by our highly regarded restaurant and bar Lola Rouge.

Bring with you

  • Two years of sound customer service experience in retail or hospitality industry
  • Team work
  • Good communication skills
  • Keen eye for detail
  • A sense of what you do well makes a big difference
  • Flexibility to work on weekends & night shifts (11pm to 7am)

Some of what you will be doing

  • Service of late guest arrivals and early departures
  • Revenue control of all sales and services given
  • To ensure all accommodation rates are processed correctly by checking the necessary reports and that the best possible revenues are obtained
  • Attend to major operational problems and needs promptly including customer complaints enquiries and requests
  • To ensure that all accommodation food and beverage charges and other guest services are charged according to Hotel and company policies and procedures

Enjoy working at Naumi

  • Grow with us through opportunities for career development and progression as our business grows
  • Discount accommodation when staying at our properties across NZ AU and Singapore
  • Rewards and incentives for positive guest reviews
  • Night Shift Allowance as per policy
  • Referral Bonus Program
  • Naumi Knights Program

If this sounds like the role you have been waiting for wed love to hear from you apply now!

Applicants must be legally entitled to work in New Zealand.

At Naumi diversity equity and inclusion are at the heart of who we are and how we live our values. We welcome applications from people of all backgrounds ages cultures abilities sexual orientations and gender identities. Our goal is to provide a fair inclusive and barrier-free recruitment experience for everyone. If you require any support or adjustments to participate fully in the recruitment process we encourage you to let us know. Please feel assured that anything you share will remain confidential. You can reach our People & Performance team at and well be happy to assist you.


Required Experience:

IC

Are you passionate about providing exceptional service and creating unforgettable guest experiences We have a great opportunity as a Night Auditor for an enthusiastic team player to support our front office team at our luxury property in Wellington. Reporting to the Front Office Manager your primary...
View more view more

Key Skills

  • Customer Service
  • Hotel Experience
  • Hospitality Experience
  • Guest Relations Experience
  • Math
  • Windows
  • Facilities Management
  • Night Audit
  • Front Desk
  • Guest Services
  • Phone Etiquette
  • Word Processing