Senior ServiceNow Technical Consultants

xAmplify Leading Australias Digital Evolution

At xAmplify were not just another technology company.

We are shaping Australias future by combining intelligent automation and human-centred technology services to deliver exceptional value.

Our vision is BOLD to lead Australias digital evolution by accelerating the safe and secure adoption of Automation and AI. We dont pretend to do everything. Instead we partner with the worlds largest and most innovative technology companies aggregating cutting-edge solutions to transform businesses industries and government services.

Every project we undertake is an opportunity to transform industries solve real-world problems and push the boundaries of whats possible in technology.

We are enablers. Whats ours is yours so check us out online at

OUR ROLE

As our new ServiceNow Senior Technical Consultant youll join our growing ServiceNow Practice and work with a diverse team of over 50 ServiceNow specialists doing rad work for interesting projects. Were working to change the way our clients think about their work and the ServiceNow platform.

We do whatever we can to drive the best possible outcome for our customers and that means youll have the opportunity to work across different parts of the software development life cycle.

As a Senior Technical Consultant youll represent xAmplify to our clients during requirements gathering and design phases as well as helping to structure the delivery of the solution through to the client across a broad range of ServiceNow modules and client industries!

Sure therell be the usual ServiceNow configuration documentation and testing but we like to get involved in everything from early-stage demonstrations and proof-of-concepts to hosting requirements workshops driving solution designs and test planning through to deployment and hyper care activities.

YOUR SKILLS & EXPERIENCE

At xAmplify we look for individuals who thrive in dynamic fast-paced environments and bring a passion for technology problem-solving and collaboration. For your ServiceNow platform expertise were looking for you to demonstrate your capability via:

• At least 3 years of ServiceNow administration and development experience with demonstrable technical capability in all elements of ServiceNow design build implementation and support. Its hard to beat time on the tools!
• Product expertise across multiple ServiceNow modules (including ITSM ITOM ITAM CSM HRSD WHS SPM LSD IRM SIR PSDS WDF Now Assist and so on) is highly desirable.
• As this is a senior role we consider a ServiceNow CSA mandatory with the addition of other key certifications including the relevant CIS certifications or CAD
• We like working across the entire SDLC so if youve got experience defining ServiceNow requirements building solution design documentation or running functional workshops in an Agile way itd be great to know about it
• Our engagements span from very small to very large so this role will require you to work effectively in a team but also as a solo consultant self-starting and ability to work independently managing client expectations scope deliverables and timelines on smaller engagements without supervision
• Confidence presenting our designs solutions and capabilities to a diverse range of technical and non-technical audiences
• You have strong development experience and are comfortable with programming scripting and customisations
• Experience with APIs and integrations including REST/SOAP API data transformation Integration Hub and Spokes
• A good grasp of infrastructure networks and cloud (AWS/Azure) along with the ability to partner and problem solve with infrastructure application and security teams
• Ability to and interest in mentoring and developing junior talent not only standard technical guidance and project mentorship but also participating in broader practice initiatives around mentoring upskilling recruitment and talent development
• Experience scoping effort estimates and participating in commercial client conversations (RFQ analysis preparation effort scoping technical thought leadership and solution presentation) highly desirable
• Were building a high-trust high-expectation culture within our team aiming to help people work however they work most effectively for our clients and that means youll need excellent verbal & written communication skills a high level of organisation and time management with the ability to work proactively and autonomously in a deadline-driven environment.

LOCATION

Were flexible! If youre in Canberra Sydney Brisbane or the Sunshine Coast youll have the opportunity to connect with us in person in our offices but we also welcome candidates from locations across the Australian East Coast. Our team operates on a hybrid work model so you will have the ability to work from our office client sites (as required with your allocated projects) or from home.

KEY ELIGIBILITY

xAmplify partners with a diverse client base including Federal Government Defence Enterprise State Government and Private Sector. As a result our eligibility criteria for these roles requires Australian Citizenship at a minimum and a current Baseline or higher AGSVA security clearance or the ability and willingness to obtain one.

WHY WORK WITH US

In 2024 and 2025 (and were going for it again in 2026) xAmplify was proudly recognised as a Great Place to Work reflecting our dedication to fostering an exceptional workplace for our team thats built around these four core pillars:

• Thrive
• Purpose
• Growth
• Culture

Within these pillars you will get access to:

• Flexibility & Hybrid Working Arrangements because we recognise the importance of putting you and your family first!
• A range of Wellbeing Financial Lifestyle and Recognition
• Regular connection points and channels to keep you well connected to our national team
• Performance Career Remuneration check points that allow you reach higher whilst building a lasting foundation
• Let you play to your strengths and grow professionally.
• Connection to a range of Community actions and events via our xAmplify Foundation

A Commitment to Diversity and Inclusion

At xAmplify we believe diversity drives innovation. We welcome applications from people of all genders identities ethnicities religions abilities and ages.

Intrigued Want to know more Reach out to us at or visit

Join us in shaping Australias digital landscape because the future isnt just coming were creating it!

xAmplify is an advocate for diversity and inclusion and welcomes applications from all irrespective of their gender LGBTQI identity ethnicity religion physical ability or age.