Ocean Import Agent

Mexico City - Mexico

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Scope of Position

Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Import Department.

MAJOR DUTIES AND RESPONSABILITIES

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Ocean Import Files
Use Global Ocean Import Wokflow Monitor on a daily basis
Ensure documents are timely sent to customer or broker for customs purposes.
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments meeting customer service standards.
Contribute to maintain good relationships with suppliers (Shipping lines trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in customer SOP.
Meet KPI standards in accordance with the Companys procedures
Overseas communications timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with oustanding integrity and pride.
Meets company standards of 52 hours training per year per employee.
Attend training classes when required.
Complete mandatory training when required.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Qualifications :

6 months to 1 year related experience and/or training; or equivalent combination of education and experience
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Pro-active strong organizational skills
Good computer skills (Excel Word)
Hazardous Materials certification (preferred)
Fluent in English

Remote Work :

Employment Type :

Full-time

Scope of PositionEnsure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Import Department.MAJOR DUTIES AND RESPONSABILITIESEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational sys...

Scope of Position

Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Import Department.

MAJOR DUTIES AND RESPONSABILITIES

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Ocean Import Files
Use Global Ocean Import Wokflow Monitor on a daily basis
Ensure documents are timely sent to customer or broker for customs purposes.
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments meeting customer service standards.
Contribute to maintain good relationships with suppliers (Shipping lines trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in customer SOP.
Meet KPI standards in accordance with the Companys procedures
Overseas communications timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with oustanding integrity and pride.
Meets company standards of 52 hours training per year per employee.
Attend training classes when required.
Complete mandatory training when required.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Qualifications :

6 months to 1 year related experience and/or training; or equivalent combination of education and experience
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Pro-active strong organizational skills
Good computer skills (Excel Word)
Hazardous Materials certification (preferred)
Fluent in English

Remote Work :

Employment Type :

Full-time

Key Skills

Children Activity
Google Analytics
General Insurance
API
Data Warehousing
Administration Support

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About Company

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

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