- Ensures compliance with arrival and departure standards based on Leading Quality Assurance.
- Supervise the Front Office Team to personalize the guest arrival and departure experience by ensuring all arrival reservations are reviewed and processed based on guest purpose perspective preferences and passions.
- Ensure all corporate regional and local Raffles Standards of Operating Policies and Procedures are adhered to.
Qualifications :
- Graduate of a Degree in Hospitality Management or any related field is an advantage.
- Minimum of two (2) years of relevant experience in a luxury hotel is an asset.
- Service-oriented high guest service skills talent knowledge and ability to lead colleagues to excellence.
- Strong working knowledge of loyalty programs Opera and MS Office applications.
Remote Work :
No
Employment Type :
Full-time
Ensures compliance with arrival and departure standards based on Leading Quality Assurance.Supervise the Front Office Team to personalize the guest arrival and departure experience by ensuring all arrival reservations are reviewed and processed based on guest purpose perspective preferences and pass...
- Ensures compliance with arrival and departure standards based on Leading Quality Assurance.
- Supervise the Front Office Team to personalize the guest arrival and departure experience by ensuring all arrival reservations are reviewed and processed based on guest purpose perspective preferences and passions.
- Ensure all corporate regional and local Raffles Standards of Operating Policies and Procedures are adhered to.
Qualifications :
- Graduate of a Degree in Hospitality Management or any related field is an advantage.
- Minimum of two (2) years of relevant experience in a luxury hotel is an asset.
- Service-oriented high guest service skills talent knowledge and ability to lead colleagues to excellence.
- Strong working knowledge of loyalty programs Opera and MS Office applications.
Remote Work :
No
Employment Type :
Full-time
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