Front Desk Receptionist

What would you do The Specifics

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers screens and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next days appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives sorts distributes daily mail/deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings. 

Qualifications :

 Are you the right fit The Suitable Talent

• Experience as a Receptionist Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required
• Strong organizational skills required

Education:  High School Diploma or equivalent.

Additional Information :

At National Vision we reward hard work with competitive pay bonus opportunities and a comprehensive benefits package to support you and your family now and in the future. 

Our Benefits Include: 

• Health & Dental Insurance 
• 401k Retirement Savings 
• Flex Spending Account 
• Generous Paid Time Off & Company Holidays 
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment: 

• Training Programs: Develop your skills and knowledge with our comprehensive training offerings. 
• Educational Courses: Gain access to courses that support both your personal and professional development. 
• Internal Promotions: We emphasize career advancement from within so youll have opportunities to grow with us long-term. 

At National Vision youll enjoy more than just a job youll have the chance to thrive in a rewarding career surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin genetic information disability veteran status and other legally protected characteristics.

Remote Work :

No

Employment Type :

Full-time