Appointment Setter (Business Development Representative)
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Job Location:
Gilroy, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Business Development Representative (BDR)
Location: Gilroy CA
Store: Gill Auto Group
About Us
Gill Auto Group is a well-established automotive organization serving Gilroy and the surrounding markets. We are known for strong customer relationships consistent volume and a professional performance-driven culture. Our team is built on responsiveness follow-through and delivering an exceptional customer experience from the first contact.
Position Overview
We are seeking a motivated and customer-focused Business Development Representative (BDR) to join our team. This role is responsible for managing inbound and outbound customer communications setting appointments and supporting the sales and service teams by generating qualified opportunities. The ideal candidate has strong phone skills a positive attitude and thrives in a fast-paced environment with clear performance goals.
Key Responsibilities
Respond promptly to inbound calls emails texts and online inquiries
Make outbound calls to prospective customers and follow up on leads
Qualify customer needs and schedule appointments for sales and service departments
Maintain accurate customer records and notes in the CRM system
Confirm appointments and ensure customers are properly prepared for their visit
Follow up with previous customers to support repeat business and retention
Work closely with sales managers and leadership to improve appointment show rates and conversion
Meet or exceed daily and monthly performance goals for contact volume appointments and follow-up
Qualifications
Previous BDC/BDR call center sales or customer service experience preferred
Strong phone communication skills with a professional tone and presence
Organized dependable and able to manage multiple tasks at once
Comfortable using CRM systems email and basic computer applications
Positive attitude with strong work ethic and coachability
Ability to work some evenings and weekends as needed
Why Join Us
Stable automotive organization with consistent customer traffic
Supportive management and team-focused culture
Clear performance expectations and growth opportunities
Opportunity to build a long-term career within the dealership group
Role directly impacts dealership performance and customer satisfaction
Benefits
Competitive hourly pay plus performance-based bonuses
Medical dental and vision insurance
401(k) retirement plan
Paid time off and holidays
Employee discounts on vehicles service and parts
How to Apply
Submit your resume highlighting your customer service or sales experience. Qualified candidates will be contacted directly for next steps.
Required Experience:
IC
Key Skills
- Sales Experience
- Door-to-Door Experience
- B2B Sales
- Time Management
- Customer Service
- Cold Calling
- Outbound Sales
- Inside Sales
- Telemarketing
- CRM Software
- Lead Generation
- Phone Etiquette
About Company
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