Career opportunities Commercial Manager
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
€ 5600 - 6600
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Type of vacancy:Regular
City:Amsterdam
Hours :32-40
Education:Wo
Apply before:01/19/2026
Introduction
Are you a commercially driven professional who thrives on building strong partnerships and turning strategy into growth At Cygnific we are looking for a Commercial Manager who will play a key role in expanding our portfolio by acquiring new clients.
What are you going to do
As Commercial Manager you realise our growth ambitions by contracting new brands within the Cygnific close cooperation with the Director Business Development Technology & Brands and the Manager Brands you develop implement and execute our commercial strategy leading to the acquisition of new brands.
Commercial strategy
You develop strong value propositions in co-creation with internal stakeholders aligned with our mission and vision. You actively manage the sales funnel and mobilise both your own network and Cygnifics internal commercial network.
Marketing
You increase Cygnifics external visibility and position us as the partner in Customer Experience Operations. You create brand awareness by translating commercial activities into a clear marketing and communication strategy and provide clear briefings to support our value propositions.
Sales
You acquire new third-party business that fits Cygnifics core values and positioning. You manage the full sales funnel from lead generation to contracting while maintaining strong relationships with prospective customers. You drive Cygnifics participation in bids RFIs and RFPs.
Your profile
University thinking and working level.
A proven track record in winning trust building relationships and successfully closing sales deals.
Experience in a commercial and service-oriented business environment.
A good understanding of the customer contact sector including its business rationale and pricing models.
Affinity with Customer Contact Centres and a strong passion for Customer Experience.
Fluency in both Dutch and English written and spoken.
Strong communication skills both verbal and written.
An extravert personality with strong connection skills.
You combine these with the ability to make impact build and maintain strong relationships exercise sound judgement navigate organisational dynamics translate vision into strategy remain customer- and result-oriented think creatively and communicate effectively by asking the right questions to be more than just a partner.
We offer
A salary range between 5600 - 6600 gross per month (based on 40 hours per week);
A one-year contract with the prospect of long-term collaboration;
25 vacation days based on full-time employment;
Hybrid working;
Travel allowance (0.19 per km max. 50 km one way) or full reimbursement of public transport with an NS Business Card;
Work-from-home allowance of 2.45 per day;
Holiday allowance festive end-of-year bonus pension plan bicycle plan and the opportunity to enjoy discounted KLM flights after one year of employment (these benefits are offered at KLMs discretion and may be subject to change);
Working from abroad (max. 3 times per year for 4 weeks after completion of the trial period; specific rules apply);
Training and development opportunities;
A pleasant and inspiring (newly renovated) workplace at Westerpark Amsterdam;
Social events such as an annual party Cygnific BBQ and Friday XXL drinks every three months;
Start date: As soon as possible.
Ready for your next destination
About Cygnific
Cygnific is a proud subsidiary of KLM. With an international team of colleagues from over 30 countries we provide 24/7 customer contact in more than 10 languages via phone email social media and chat. We operate from the Netherlands Curaçao and the Philippines.
Our mission To make every interaction unforgettable. We believe in teamwork having fun and helping each other grow. Diversity isnt a trend for us its who we are.
Ready to make an impact
Apply now via the apply button.
If you have any questions feel free to reach out to Sophie van Daalen (Manager Recruitment) at .
Questions
If you would like to know more about the position please contact the hiring manager. Call or e-mail the recruiter for questions about the application both cases dont forget to mention the vacancy number: #21053.
Hiring manager
Lyonne van der Meer: or
Recruiter
Dochter Cygnific: or
Details from this vacancy are not to be used for marketing purposes.
Required Experience:
Manager
Key Skills
- Forecasting
- Hyperion
- Cost Management
- Construction Estimating
- QlikView
- Bus Driving
- Analysis Skills
- HubSpot
- Salesforce
- Market Research
- negotiation
- Financial Planning
About Company
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