Customer Implementation Manager North
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Job Location:
Monthly Salary:
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Customer Implementation Management leads the new customer implementation process bridging sales and operational activities (from sales award to on-boarding to stable operation) to ensure smooth transition of new or additional business into the organization. Acts as the customers centre of gravity on implementations and issue resolution. Drives the overall implementation project plan across all geographies and ensure delivery of all functions involved. Rolls off customer accounts once the implementation phase is completed.
Individual work ranges from setting objectives and delivering on own work responsibilities to being a leading expert within a given field and influencing long term tactical decisions of the organization.
Progression within this stream reflects increasing depth of professional knowledge project management capability and the ability to influence others.
The job requires previous work experience in a related area or practical knowledge obtained via advanced education.
Key responsibilities:
Manage and lead projects as a Project Manager
Establish a project schedule define milestones and manage dependencies
Create detailed project plans including task breakdown and timelines.
Act as the primary point of contact between the project team and stakeholders.
Collaborate with respective stakeholders to achieve project milestones
Document progress of the project via project management tools
Oversee and monitor key parameters of the project including operational requirements budgetary review and customer satisfaction etc.
Identify potential risks and develop mitigation strategies
Provide quality presentations of the project at all project stages
Skills Required:
Strong knowledge of project management including warehousing operations inventory management and fulfillment processes.
Understanding of project management approaches and proficiency with relevant software.
Strong communication and stakeholder management abilities.
Ability to plan organize and execute operations within defined guidelines and deadlines.
Managing tasks prioritizing and maintaining smooth project operations.
Fostering collaboration resolving conflicts and motivating individuals.
Reaching agreeable terms with clients vendors and other stakeholders.
Analyzing information and making sound evidence-based decisions.
Problem-solving skills with the ability to evaluate options and choose effective solutions
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Required Experience:
Manager
Key Skills
- Business Development
- Project Timelines
- Business Process
- Customer Service
- Client Expectations
- Account Management
- Salesforce
- Client Relationships
- Project Management
- ERP
- Java
- Client Service
- Consultants
- Management System
- Procedures
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
