Financial Consultant

Demonstrate customer need-based selling to China Banks high net worth clients of MCBL protection health savings education retirement investment and business solutions. Build develop and maintain strong and productive partnership with bank partners Cluster Heads and Relationship Managers.

Position Responsibilities:

• Meets monthly sales goals and validation requirements through discipline execution of sales activities metrics (4 new business leads/day 1 secured appointment/day 1 client presentation/day). Update status of leads in SAM/Vymo consistently to properly monitor traction of all leads based on sales funnel and ensure reliability and accuracy of sales analytics. Practice sales activities diligently to ensure consistently quality lead generation lead conversion account acquisition account maintenance repeat business deepening and cross-selling of MCBL products.
• Regularly prepares reports reviews and adjusts plans with the Sales Manager and Cluster Head. Prepares other reports required by Management.
• Conducts policy review to provide quality customer experience through updates and financial advice to clients to be able to upsell resell cross-sell and/or generate leads.
• Policy reviews and after sales service is an important job deliverable and customer requirement that leads to more business from clients referrals from engaged clients and more referrals from the Bank partners. It is an integral part of MCBLs commitment to the Banks customers as well as MCBLs customers.
• Generates new account relationships deepens and broadens existing relationships and performs account handling and maintenance tasks to improve account profitability and expand business.
• Maintains cordial working relations with clients by ensuring timely and expeditious handling of clients financial needs and requirements.
• Prepares and ensure availability of documentary requirements.
• Conducts analysis on work processes and recommends improvement.
• Conducts market/competitor shopping client mapping telesales sales calls and on-site product presentations for new business acquisitions sometimes jointly with Relationship Managers.
• Promotes & facilitates referrals of MCBL products and services to existing and prospective clients.
• Promotes & facilitates referrals of MCBL products and services to existing and prospective clients.
• Evaluates solutions using previous experience and may mentor others to enhance work quality and efficiency.
• Promotes & facilitates referrals of MCBL products and services to existing and prospective clients.
• Conducts proper Know-Your-Customer (KYC) procedures and Customer Due Diligence (CDD) / Enhanced Due Diligence (EDD) depending on clients risk profile.
• Ensures daily email communications are checked and attended to.
• Attends meetings trainings conferences and related learning activities as required by immediate head and/or management.
• Compliance to all HR System (Workday Employee Self Service) requirements and other HR deliverables within deadline provided.
• Ensure 100% completion of compliance trainings mandated by the company within deadline provided. Strict adherence to all customer protection privacy data handling and other compliance policy and regulatory requirements of the company. Compliance training includes Product Trainings Product Orientation promo cascades and related activities geared toward product knowledge.
• Conduct post sales service to all clients and real-time escalation of complaints to concerned units.
• May be assigned to a WMG office temporarily or permanently dedicated or clustered depending on business requirement.
• Other relevant task/s that may be assigned from time to time.

Required Qualifications:

• Graduate of four-year course; preferably business course
• Recognized expert in Wealth Management. Serving as a resource for matters related to Wealth Management Tax Planning and Estate Planning. Highly knowledgeable in the market including market forecast and market analysis into expected trends potential risks and opportunities in a specific market over a defined period banking marketing and sales retail sales. Preferably with minimum 3 years work experience in Sales.
• Knowledgeable in Sales Process. Possesses technical expertise in finance accounting taxation and investment strategies.
• Should possesses the ability to establish and nurture robust networks to generate new opportunities for clients. Must have skills in marketing negotiation and sales along with strong customer orientation analysis and problem-solving capabilities effective communication decision-making planning and organizational skills. Proficiency in basic MS Office programs.
• Strong interpersonal skills stress resilience adaptability assertiveness goal orientation influencing skills and confidence are also essential.

Preferred Qualifications:

• Must be self-driven and highly motivated
• Personable with good interpersonal and communication skills

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .