Employee Relations Leader

The Employee Relations Leader is responsible for partnering with our Restaurants and Leaders to provide support regarding Crew concerns (e.g. allegations of harassment discrimination retaliation and wage & hour violations). This role focuses on conducting fair unbiased and consistent end-to-end investigations and providing support for performance management.

Your Impact and Responsibilities:

• Promptly and objectively investigate Crew issues in collaboration with business partners and in alignment with the Companys policies procedures and standards including:
  • Manage the end-to-end investigation process and assigned casework following all documentation reporting and confidentiality standards
  • Analyze and synthesize data to bring investigations to resolution escalating as necessary
• Support crisis situations in partnership with appropriate internal teams
• Analyze aggregate data to identify systemic issue trends and propose recommendations for review
• Ensure legal compliance and mediate claims from regulatory and/or administrative agencies
• Facilitate performance management of Crew (e.g. coaching feedback and redirectives)

Qualifications :

• 3 years experience in human resources or employment compliance
• Bachelors degree or equivalent experience
• High sense of discretion with confidential sensitive information
• Detail-oriented organized and flexible for timely multi-project management
• Strong analytical written verbal and interpersonal skills
• Ability to work effectively and efficiently both independently and collaboratively
• Proficiency in Microsoft Office Suite: Excel PowerPoint Access Outlook and Word

Preferred Qualifications:

• Experience in a growth restaurant customer or retail Company
• SHRM PHR or SPHR certification

Additional Information :

All your information will be kept confidential according to EEO guidelines.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Remote Work :

No

Employment Type :

Full-time