Executive Assistant Manager

Are you a results-driven leader with a passion for luxury hospitality

Elysium Noosa Resort is seeking an experienced  Executive Assistant Manager to play a key role in delivering operational excellence exceptional guest experiences and strong team performance.

Reporting to the General Manager you will provide strategic leadership and operational oversight across all departments ensuring alignment with brand standards business objectives and guest expectations.

In this senior leadership role you will collaborate closely with the General Manager ownership group suppliers and contractors to drive performance profitability and brand integrity.

Key Responsibilities

• Provide strong leadership across Restaurants & Bars and Rooms Division fostering a culture of innovation excellence and personalised service
• Analyse market trends and competitor activity to maintain a competitive edge
• Drive continuous improvement initiatives and structured staff training programs
• Analyse financial and service performance managing budgets labour costs and expenses to optimise profitability
• Actively manage guest feedback resolving complex matters with professionalism and care
• Develop meaningful guest engagement strategies using insights and feedback to maintain high guest satisfaction scores
• Support property-wide operations and step in as Acting General Manager when required
• Foster a culture of empowerment accountability and professional development aligned with Accors Heartist culture
•  Represent Elysium Noosa MGallery and Accor with professionalism positively influencing the hotels reputation and actively promoting its services and brand initiatives

Qualifications :

We would love to hear from you if you have:

• Minimum 45 years senior leadership experience in premium hospitality or airline industries
• Proven ability to drive operational excellence and implement effective business strategies
• Strong leadership and coaching capabilities with a hands-on collaborative approach
• Excellent commercial acumen analytical thinking and decision-making skills
• A genuine passion for luxury hospitality and delivering exceptional guest experiences
• High personal integrity and flexibility to work a 7-day roster as required

Additional Information :

Whats in it for you:

• 30% discount on food and beverage at Accor properties worldwide
• Generous accommodation discounts across 4500 properties in over 110 countries
• Career mobility across Accors global brand portfolio
• Ongoing training and professional development opportunities
• A strong commitment to diversity and inclusion with a focus on promoting diverse talent

Remote Work :

No

Employment Type :

Full-time