Shared Services Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Netskope
Today theres more data and users outside the enterprise than inside causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed one that is built in the cloud and follows and protects data wherever it goes so we started Netskope to redefine Cloud Network and Data Security.
Since 2012 we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara St. Louis Bangalore London Paris Melbourne Taipei and Tokyo. Our core values are openness honesty and transparency and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships collaboration and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON) we strive to keep work fun supportive and interactive.Visit us atNetskope Careers. Please follow us on LinkedIn and Twitter@Netskope.
We are looking for a Shared Services Specialist to join our Shared Services Team within the Go-To-Market (GTM) Operations organization. This individual contributor will assist with channel operations sales operations and order management tasks that are critical to the growth and expansion of the Netskope business. This person will work cross-functionally with various operational teams to provide a high level of service to Netskope sales teams and the Netskope partner ecosystem. Special projects will also be assigned from time to time that will augment run-the-business support activities with project-based work efforts that will draw upon technical and analytical skills.
Primary Job Responsibilities
- Respond to partner inquiries related to program requirements incentive claims partner portal issues training requirements and other partner inquiries
- Receive and respond to requests from prospective partners
- Assist with tracking and reporting of partner incentives and programs
- Perform weekly data cleansing of partner accounts partner account ownership partner status etc.
- Assist the Netskope Deal Desk teams with quoting and pricing
- Assist the Order Management team with follow up to partners on order issues
- Perform renewals reporting for partners
- Execute on special projects as required
Required Skills Knowledge & Experience (Basic Qualifications)
- 3 years of supporting operations teams in multiple territories or theaters
- Experience with Salesforce CRM
- Experience with quoting tools
- Knowledge of selling through a variety of partner/channel types including distributors resellers managed service providers (MSP) and global systems integrators (GSI)
- Ability to manage multiple tasks throughout the day
- Experience working with geographically-distributed teams
- Strong interpersonal communication skills (including listening speaking and writing) and ability to work well in a diverse team-focused environment
- Ability to work flexible hours to accommodate various time zones around the world
Education & Travel Expectations
- Bachelor degree or equivalent experience
- No travel required
GL-1
Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion race color sex marital or veteran statues age national origin ancestry physical or mental disability medical condition sexual orientation gender identity/expression genetic information pregnancy (including childbirth lactation and related medical conditions) or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Netskope respects your privacy and is committed to protecting the personal information you share with us please refer toNetskopes Privacy Policyfor more details.
The application window for this position is expected to close within 50 days. You may apply by filling out the below information or visiting ourNetskope Careers site.
Required Experience:
IC
Key Skills
- Criminal Justice
- Account Payable
- Economics
- Front End
- Facilities Management
- Domestic
About Company
Netskope, a global cybersecurity leader, is redefining cloud, data, and network security to help organizations apply zero trust principles to protect data.
