Customer Service Representation
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Job Location:
Monthly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Are you ready to make a real impact in healthcare while building strong relationships with hospitals and internal teams If you thrive in fast-paced environments love solving problems and have an eye for process improvement this part-time role is for you!
At Stryker we hire for talent not just experience. Our top performers come from diverse backgroundscustomer service healthcare administration hospitality retail and more. Whether youre transitioning from another field or looking to grow your career in medical technology this could be the perfect fit.
About the Role
As a Customer Service Representative youll be the trusted point of contact for hospitals healthcare administrators and internal stakeholders. This role goes beyond answering callsits about investigation collaboration and driving process improvements that enhance patient care.
Your responsibilities will include:
Serving as a key liaison between hospitals internal sales reps marketing and other stakeholders
Managing inquiries and resolving issues with professionalism and care
Investigating complex cases and identifying opportunities for process improvement
Maintaining accurate records and ensuring compliance with internal systems
Collaborating across teams to deliver exceptional customer experiences
Why Join Us
We dont just offer jobswe build careers. As a global leader in medical technology we provide:
Career development: Continuous training and progression opportunities
Financial wellbeing: Healthcare insurance and financial benefits
Paid parental leave: Support for your growing family
Volunteer days: Paid time off to give back
Award-winning culture: Work with a high-performing supportive team
Flexible working arrangements and access to onsite gyms in most offices
Employee benefits: Discounts health care insurance and wellbeing programs
Who You Are
To succeed in this role youll need to demonstrate:
Teamwork: Build strong relationships and communicate effectively
Attention to detail: Accuracy and compliance are key
Adaptability: Thrive in fast-paced high-pressure environments
Problem-solving: Investigate issues and find solutions quickly
Integrity: Do the right thingeven when no ones watching
Passion for healthcare: Be driven to make a difference every day
Requirements:
Full Australian working rights
Strong communication and interpersonal skills
Ability to manage multiple priorities and stay calm under pressure
Experience in customer service or stakeholder management preferred
If youre interested in applying to the role can you please write a few lines at the top of your CV answering Why do you want to join Stryker
If this role sounds like a good fit please apply below!
Travel Percentage: None
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more
