Senior OTC specialist
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Job Location:
Monthly Salary:
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Hi
Were hiring for a Billing Specialist for one of our clients
Work location - Bangalore
Remote work
5 days working
Timings - 8AM to 5PM
Job Responsibilities
Being a single point of contact for customer billing queries
Onboarding new customers and introducing them to all aspects of billing
Partnering with other internal customers for timely resolution of customer billing
queries
Communicating and managing any billing information change
Tracking availability of Purchase Order funds Accuracy and timely availability of POs
Managing appropriate invoice delivery (mail email portal submission) methods
Being a single point of contact for customer billing queries
Onboarding new customers and introducing them to all aspects of billing
Partnering with other internal customers for timely resolution of customer billing
queries
Communicating and managing any billing information change
Tracking availability of Purchase Order funds Accuracy and timely availability of POs
Managing appropriate invoice delivery (mail email portal submission) methods
Required qualification - Bachelors degree Minimum 2-year relevant experience in a customer
facing role excellent written and verbal communication skills in English good problem solving
and analytical skills familiar with tools such as Siebel/Oracle/Salesforce and MS Excel will be
desirable.
Key Skills
- Computer Hardware
- Mac Os
- Manufacturing & Controls
- Root cause Analysis
- Windows
- Customer Support
- Remote Access Software
- Operating Systems
- Encryption
- Remedy
- Chemistry
- Cerner
