Customer Service (In-Person)
Position Overview:
We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role where you will interact directly with clients answer questions and support daily customer needs. No prior experience is requiredjust a positive attitude strong communication skills and a willingness to learn.
Duties:
Welcome clients and provide assistance in person.
Answer questions and offer clear accurate information about services processes or policies.
Handle inquiries and resolve concerns in a professional and timely manner.
Document interactions updates and customer details accurately.
Escalate more complex issues to the appropriate team or department.
Follow company guidelines for communication safety and service standards.
Collaborate with team members to ensure a smooth customer experience.
Participate in training to develop knowledge of company services and procedures.
Qualifications:
High school diploma or equivalent.
No previous experience required training is provided.
Strong verbal and written communication skills.
Friendly approachable and comfortable assisting people face-to-face.
Ability to multitask and stay organized in a fast-paced environment.
Reliable punctual and eager to learn.
Ability to work both independently and as part of a team.
Flexible availability depending on company needs.
What We Offer:
Comprehensive training and ongoing support.
Opportunities for growth and advancement.
A positive team-oriented work environment.
Employee benefits and perks (varies by company).
Required Skills:
customer servicecustomer service experiencecustomer satisfaction