Audio Visual Content Support Specialist

Clifton, NJ - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

A well-established commercial Audio Visual integration firm is seeking an Audio Visual Content Support Specialist to support the deployment scheduling and monitoring of digital content across a large network of retail and corporate client locations. This position is ideal for someone who wants to grow within the Audio Visual and digital signage industry. You will support media player preparation content loading digital signage monitoring and client support. This is an entry-level role that does not require programming—just strong technical aptitude attention to detail and a desire to learn.

Key Responsibilities:

Media Player & Content Preparation

Assist in building staging and configuring digital signage media players.
Load and verify digital signage software (Novori or similar CMS).
Upload and organize media assets for deployment.
Perform basic playback testing before units are sent to client sites.

Content Scheduling & Updates

Support content scheduling uploads and updates for multiple client locations.
Publish content across digital signage networks and verify accurate playback.
Assist with regular content refreshes and client-requested content changes.

Monitoring & Troubleshooting

Monitor live digital signage streams to ensure performance and uptime.
Identify and report content or playback issues.
Coordinate with senior staff and AV technicians to help resolve issues quickly.

Client & Internal Support

Provide basic phone and email support regarding content or display issues.
Maintain logs documentation and service records.
Assist with special projects and new client rollouts.

Team Collaboration

Work closely with internal AV and digital signage/content specialists.
Support improvements to content workflows and device management processes.
Help maintain an organized library of media assets and hardware tracking.

Qualifications:

13 years of experience in AV IT digital signage media operations or technical support preferred.
Strong technical aptitude and willingness to learn digital signage platforms.
Basic understanding of media players or AV equipment is a plus.
Strong organization follow-through and attention to detail.
Excellent written and verbal communication skills.
Customer-service minded with a positive attitude.

Preferred Skills (Not Required)

Experience with digital signage or content management systems (e.g. Navori BrightSign etc.).
Basic networking knowledge.
Experience in retail digital signage media deployment or content operations.

Work Schedule & Environment:

On-site role based in Clifton NJ or Las Vegas NV.

MondayFriday schedule: 8:00 am - 4:00 pm

Hands-on environment with opportunities to grow in the Audio-Visual and content media field.

Salary & Benefits:

401(k)
Health Dental Vision
Paid vacation
Salary: 52000

A well-established commercial Audio Visual integration firm is seeking an Audio Visual Content Support Specialist to support the deployment scheduling and monitoring of digital content across a large network of retail and corporate client locations. This position is ideal for someone who wants to gr...