Mobile Service Scheduler
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Job Location:
Clarksville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Mobile Service Coordinator
Location: Jenkins & Wynne Ford
Schedule: Full-Time Weekdays 7am-5pm
Why This Role Matters
Jenkins & Wynnes Ford and Lincoln Mobile Service program is one of our fastest-growing customer convenience offerings and this role sits right at the center of that growth.
The Mobile Service Coordinator is the quarterback of our mobile service operation. Youll manage incoming service calls schedule mobile appointments coordinate daily routes and spend time in the field building relationships with local businesses and customers.
This is a hybrid role part operations part customer experience part business development. Its perfect for someone who enjoys variety talking to people staying organized and getting out from behind a desk.
What Your Day Looks Like
Mornings (Office-Based):
Answer inbound service calls and schedule Mobile Service appointments
Identify which services qualify for mobile repair
Coordinate and route Mobile Service vans efficiently by area of town
Communicate schedules clearly with technicians and the service department
Confirm appointments and set expectations with customers
Afternoons (In the Field):
Ride with Mobile Service technicians
Drop in on existing customers and local businesses
Introduce Mobile Service to potential new customers
Build relationships that grow repeat and referral business
Act as the friendly professional face of Jenkins & Wynne in the community
What Were Looking For
Strong communicator confident on the phone and in person
Highly organized and comfortable managing schedules and logistics
Friendly outgoing and professional
Comfortable visiting businesses and talking to decision-makers
Able to pivot between office work and field work
Automotive or service experience is a plus but not required
This role is ideal for someone who has experience in:
Customer service or call handling
Scheduling or dispatch
BDC / service advising / hospitality
Outside sales or relationship management
Compensation & Benefits
Competitive hourly pay plus commission from scheduled appointments
Opportunity to grow with a fast-expanding service program
Health dental and vision insurance
Paid time off
401(k) with company match
Stable family-owned dealership with long-term leadership
Why Jenkins & Wynne
We are a locally owned family-run dealership that believes in:
Promoting from within
Investing in new ideas and people
Making customers lives easier not harder
Our Mobile Service program is a big part of our future and this role gives you the chance to help shape it.
Key Skills
- Active Directory
- Customer Service
- Cloud
- PowerShell
- OS
- Windows
- Database
- Infrastructure
- Linux
- Java
- Technical Assistance
- Procedures
- hardware
- Technical Support
- UNIX
About Company
At Jenkins and Wynne Ford, we are looking for a customer-oriented Service Advisor for our service department. Advisors are responsible for checking in customers...
