We are looking for a friendly organised and professional Receptionist to join the team at Lumino Pitt Street on a full-time fixed-term basis covering parental leave.
As the first point of contact for our patients you will play a key role in creating a welcoming and positive experience while ensuring the smooth day-to-day running of the front desk.
What Youll Do:
- Greet patients warmly and ensure a positive professional first impression
- Manage appointment scheduling and maintain the practice diary efficiently
- Handle patient enquiries in person online and over the phone
- Maintain accurate patient records and ensure confidentiality
- Process payments manage insurance claims and discuss treatment costs where required
- Support the clinical team through effective communication and coordination
- Maintain a clean organised and welcoming reception area
Qualifications :
About You:
- Previous reception or customer service experience (healthcare or dental experience is an advantage but not essential)
- Excellent communication and interpersonal skills
- Strong organisational skills with attention to detail
- Confident using computer systems and able to learn new software quickly
- A friendly calm and professional manner even in busy situations
- A team-focused attitude with a genuine commitment to patient care
Additional Information :
Applying with Us Heres What to Expect!
We know your time is valuable so weve made the first step quick and easy. Once you apply youll receive an automatic email with a few simple questions. Its a relaxed chatno pressure! Answer at your convenience and as soon as we receive your responses well be in touch to keep the process moving quickly.
Check your inboxwere excited to connect with you!
Remote Work :
No
Employment Type :
Full-time
We are looking for a friendly organised and professional Receptionist to join the team at Lumino Pitt Street on a full-time fixed-term basis covering parental leave. As the first point of contact for our patients you will play a key role in creating a welcoming and positive experience while ensuring...
We are looking for a friendly organised and professional Receptionist to join the team at Lumino Pitt Street on a full-time fixed-term basis covering parental leave.
As the first point of contact for our patients you will play a key role in creating a welcoming and positive experience while ensuring the smooth day-to-day running of the front desk.
What Youll Do:
- Greet patients warmly and ensure a positive professional first impression
- Manage appointment scheduling and maintain the practice diary efficiently
- Handle patient enquiries in person online and over the phone
- Maintain accurate patient records and ensure confidentiality
- Process payments manage insurance claims and discuss treatment costs where required
- Support the clinical team through effective communication and coordination
- Maintain a clean organised and welcoming reception area
Qualifications :
About You:
- Previous reception or customer service experience (healthcare or dental experience is an advantage but not essential)
- Excellent communication and interpersonal skills
- Strong organisational skills with attention to detail
- Confident using computer systems and able to learn new software quickly
- A friendly calm and professional manner even in busy situations
- A team-focused attitude with a genuine commitment to patient care
Additional Information :
Applying with Us Heres What to Expect!
We know your time is valuable so weve made the first step quick and easy. Once you apply youll receive an automatic email with a few simple questions. Its a relaxed chatno pressure! Answer at your convenience and as soon as we receive your responses well be in touch to keep the process moving quickly.
Check your inboxwere excited to connect with you!
Remote Work :
No
Employment Type :
Full-time
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