Customer Specialist – Iloilo City Site (Experienced)

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profile Job Location:

Iloilo City - Philippines

profile Monthly Salary: Not Disclosed
Posted on: 6 days ago
Vacancies: 1 Vacancy

Job Summary

Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.


Qualifications :

Insurance Account
- Completed 2 years in college with 1 year BPO experience
- or College Graduate with no BPO experience required

Travel Account
- High School Graduate preferably with 6 months BPO experience

Healthcare Account
- High School Graduate with at least 1 year BPO experience

Banking and Finance Account
- High School Graduate with at least 6 months BPO experience preferably in a Banking or Financial Account

Good customer service skills
Willing to work onsite and on shifting schedules
Can start ASAP

Note: for applicants falling under new K-12 Curriculum should be graduates of Senior High School however under the old(before K-12) curriculum HS(High School Graduates are welcome to apply. Education Proofs to be submitted at the time of Joining/Offers.


Additional Information :

Benefits and Company Perks:

Structured career path
Growing and expanding team more internal career progression opportunities for all
Safe work environment
Free HMO Coverage from Day 1 including your dependents
Skills Training opportunities
Paid Leaves
Annual appraisal


Remote Work :

No


Employment Type :

Full-time

Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.Qualifications : Insurance Account- Completed 2 years in college with 1 year BPO ex...
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About Company

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WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more

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