Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.
Qualifications :
Insurance Account
- Completed 2 years in college with 1 year BPO experience
- or College Graduate with no BPO experience required
Travel Account
- High School Graduate preferably with 6 months BPO experience
Healthcare Account
- High School Graduate with at least 1 year BPO experience
Banking and Finance Account
- High School Graduate with at least 6 months BPO experience preferably in a Banking or Financial Account
Good customer service skills
Willing to work onsite and on shifting schedules
Can start ASAP
Note: for applicants falling under new K-12 Curriculum should be graduates of Senior High School however under the old(before K-12) curriculum HS(High School Graduates are welcome to apply. Education Proofs to be submitted at the time of Joining/Offers.
Additional Information :
Benefits and Company Perks:
Structured career path
Growing and expanding team more internal career progression opportunities for all
Safe work environment
Free HMO Coverage from Day 1 including your dependents
Skills Training opportunities
Paid Leaves
Annual appraisal
Remote Work :
No
Employment Type :
Full-time
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more