Sports Data Analyst Assistant
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Job Location:
Muntinlupa - Philippines
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
THE CHALLENGE:
- Handle trading-related queries from B2B clients in a fast and efficient manner always aiming for the highest possible standard of service.
- Liaise with traders across our global offices to ensure queries are answered in a timely and consistent way.
- Build an in-depth understanding of our trading products and of each teams responsibilities within the Trading Unit knowing who does what and when to involve them.
- Escalate internal and external technical issues through the correct channels tracking them throughout their life-cycle and keeping stakeholders informed.
- Support the daily risk and odds management of our trading products by spotting irregularities flagging potential issues and taking appropriate action.
YOUR PROFILE:
- Experience in a Support or Customer Service role preferred ideally within the sports or betting industry or strong motivation to grow into this area.
- Solid understanding of the sports betting industry and key concepts (or a clear willingness to learn quickly).
- Excellent communication skills in English both written and verbal with the ability to explain complex topics clearly and professionally.
- Comfortable working under pressure in a fast-moving trading environment prioritising tasks and taking action without delay.
- Flexibility to work on a shift basis including weekends and occasionally night shits in line with trading and sports schedules.
- Confident using Microsoft Excel and Word; able to work with data reports and internal tools.
- Proactive curious and solution-oriented with a strong sense of ownership for client queries and internal follow-ups.
OUR OFFER:
A collaborative environment with colleagues from all over the world (Engineering offices in Europe Asia and US) including various social events and teambuilding.
Vibrant and inclusive community including Women in Tech and Pride groups which welcome all participants.
Clearly pre-defined shift schedules with collaborative/inclusive planning.
Growth-focused work environment with flexibility.
Global Employee Assistance Programme.
Calm and Reulay app (leading well-being apps designed to support focus quality rest mindfulness and long-term mental resilience).
Structured onboarding process program and online training videos.
OURRECRUITMENTPROCESS:
Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations.
Final Interview (On-site): Meet with the Hiring Manager to dive into your skills as also discuss team fit.
Finals Steps: Receive feedback and if successful an offer!
Additional Information :
At Datacentric we celebrate our diverse group of hardworking employees. Datacentric is committed to ensuring equal access to its programs facilities and employment opportunities. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) we believe skills evolve over time. If youre willing to learn and grow with us we invite you to join our team!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
Sportradar Group AG (NASDAQ: SRAD), founded in 2001, is a leading global sports technology company creating immersive experiences for sports fans and bettors. Positioned at the intersection of the sports, media and betting industries, the company provides sports federations, news medi ... View more
