Revenue Management Internship Hilton Boston Park Plaza
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The role aims to be recognized as a trusted team member. This role supports the Revenue Management lead and Reservations in all training and development activities to develop best-in-class professionals and assists in developing their team. This
role supports a robust control and compliance environment.
What are we looking for
-Answers calls returns e-mails and voicemails. Assists guest in booking reservations by providing superior property knowledge.
-Audits OnQ PM for reservations accuracy. Looks for special requests coding issues and billing requirements.
-Reviews actualized rooms for potential billing errors.
-Reviews group pick up assist in ensuring proper availability. Monitors and charges
-No Shows and Late Cancels daily.
-Reviews and audist third parties and consolidate.
-Assists management by booking transient reservations
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and
resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure
travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of
providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth
of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our
amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
Intern
Key Skills
- ASC 606
- Hotel Experience
- Hospitality Experience
- GAAP
- Accounting
- Revenue Management
- Pricing
- Analysis Skills
- Salesforce
- SOX
- ERP Systems
- NetSuite
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
