Analyst Transportation Claims

About us:

As a Fortune 50 company with more than 400000 team members worldwide Target is an iconic brand and one of Americas leading retailers.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here we believe your unique perspective is important and youll build relationships by being authentic and respectful.

Overview about TII

At Target we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru where Target in India operates as a fully integrated part of Targets global team and has more than 4000 team members supporting the companys global strategy and operations.

Position Overview

Responsible for end-to-end management of transportation loss and damage claims including shortage overage pilferage and damage exceptions. This role ensures accurate determination of carrier and vendor liability timely filing and collection of claims financial reconciliation and proactive trend analysis to reduce future losses. The role partners closely with Transportation Service Providers Distribution Centers Stores Accounts Payable and internal business teams to protect company assets and ensure contractual compliance.

Key Responsibilities

Research and resolve transportation shortage overage pilferage and damage claims by analyzing receiving documents carrier contracts and system data.
Determine carrier versus vendor liability in accordance with transportation contracts and company policies.
Prepare file and document carrier claims accurately and within contractual timelines.
Manage claims lifecycle including follow-up dispute resolution settlement negotiations and write-offs.
Communicate with Transportation Service Providers to ensure timely acknowledgements and payments.
Analyze claims data to identify trends root causes and opportunities for loss reduction.
Reconcile claims databases and claims receivable accounts to the General Ledger.
Resolve Freight On Hand notices by coordinating with carriers and internal partners to ensure timely disposition of freight.
Partner with Accounts Payable to resolve posting payment and exception issues.
Support audits financial reporting and special analytical projects related to transportation claims.
Provide guidance to internal teams and carriers on contract interpretation and claims best practices.
Develop strong cross-functional relationships to improve documentation quality and reduce denied claims.

Systems & Tools

Utilize and maintain data accuracy across transportation and financial systems including SAP claims management databases reporting tools and Excel-based analytics.

Reporting Relationships

Reports to the Manager Transportation Claims. Works closely with Transportation Operations Distribution Centers Stores Accounts Payable General Accounting Asset Protection Risk Management Vendors and Transportation Service Providers.

Qualifications

Bachelors degree in Accounting Finance Business Supply Chain or related field.
5 years of experience in Transportation/Freight Claims Accounts Receivable or logistics finance.
Strong analytical investigative and problem-solving skills.
Proven ability to interpret and apply carrier contracts and liability rules.
Advanced Excel skills; experience with Power BI or data visualization tools preferred.
Working knowledge of SAP and transportation management systems.
Excellent written and verbal communication skills.
High attention to detail with ability to manage multiple priorities.
Strong stakeholder management and collaboration skills.

Preferred Qualifications

Prior experience supporting large-scale distribution or retail networks.
Experience with claims negotiations and settlement strategies.
Exposure to data analytics reporting automation or process improvement initiatives.